Summary: This scanner works great for our office. We don't do high volume, but once installed it is very straight forward and efficient. My assistant installed it so I cannot speak to the software, but I enjoy using it.
Summary: The scanner was well packed, No burned out scanning pixels (e.g., no lines in the scans). It works GREAT! AND, we did not notice it, but two small plastic parts (paper guides) had been left out of the box, and without us even mentioning it to the seller, they sent them to us with an apology a few days later! VERY IMPRESSIVE SERVICE! Thank you very much.
Summary: Love the machine. Makes great scans. Software easy to use. Very fast for the price. But it's made of cheap plastic. Needs careful handling. Not something the kids can use. UPDATE--1 Year of moderate use (a couple of hours per week) and I have one problem. The paper hangs coming out of the scanner, so the bottom scan of some pages is not in focus.
Summary: I have purchased two of these for my office. They have both been nothing but problems for me and my co-workers. This scanner pulls numerous pages through at once, which means I have to go back and re-scan. It jams very easily again, b/c of pulling to many pages through. This scanner is just not worth the money.
Summary: This unit is way too unreliable for the amount of money it costs. Look elsewhere. On the other hand, I love my Canon 3080, which is more expensive, but is "bulletproof" and is much better in every aspect.
Summary: Got this scanner for a small office looking to go paperless. It is not only fast, but the resolution is great. It scans in just about any kind of document. It takes up very little space. Great price and quick delivery from Amazon. May be interested in getting a second at a later time.