Excerpt: Scanner front panel buttons would not work so I sent this email to canon support: "My printer is a HP LaserJet M1212nf MFP. I am using the USB port. Using your software utility, I can scan to "MY Documents" and I can print anything from there. BUT, absolutely nothing happens when I try to use the scanners buttons. I bought this for my techno-phobic daughter and it is essential these buttons work.
Conclusion: Installation was easy and was looking forward to organizing the paperwork until I tried to scan the first document. Every document had a 1/2 inch of unscanned material. A solid black area was in it's place. Will return.
Summary: I have no Idea how well this works on other operating systems, but It will not work on Windows 8.1. Further when you call Cannon Tech Support, all they are capable of telling you to uninstall and then reinstall the drivers and software that does not work. If you have Windows 8 or 8.1 Do not buy this, you will only be giving you is a headache. And as a side note, I am a computer engineer, so I do know what I am doing.
Summary: Purchased the Canon LiDE 210 scanner to replace an earlier model in my home office. Tried several times to get it to work without luck. Problem seemed to be software related so I called Canon's customer service and spoke with a rep. She suggested and walked me through several attempts to correct the issue.
Excerpt: This scanner should be priced around $20. After trying to work with it I returned it and purchased an Epson V500. Although that's not a perfect scanner, it was much better than this one and cost only about $40 more.
Summary: I've used a Canon LiDE 60 through years of reliable and flawless performance so I thought buying the new LiDE 210 would be a no-risk purchase. Sadly, the LiDE 210 (made in Vietnam with software and online interface "English" text clearly from a similar place) does only one thing - basic scanning.
Summary: I have no hair left. I needed just a simple flatbed scanner to scan a picture of two a day for a book I'm working on. But I spend 15 to 30 minutes to get the scanner & the program working together. The scanning program usually crashes a few times, then I will get a message that the lock is still engaged - even if it is not. I could have gotten an All-in-One printer that could scan for $50 more from HP - I wash I had.
Conclusion: Never would scan @ 4800 dpi as claimed 1200 dpi was max and then only a few times. Downloaded driver and software from Canon but 300 dpi is best it will do. It is out of warranty and I am either going to throw it away or give it to someone who needs another problem in his/her life. My next scanner will not be a Canon.