Navigator EX software does not work in Mac Yosemite
5 March 2015
Summary: The MP Navigator EX software that is supposed to work with this CanoScan 9000F MarkII in Mac Yosemite refuses to do so, Instead, I only get a "Cannot communicate with scanner,' no matter which version of the drivers or scan software I use. Further, we see this problem reported many times on Canon and Apple discussions of computer problems, but no one seems able to find a solution. Beware!
Summary: I've had it for about 3 weeks and was liking it in spite of the lack of editing software and a few minor glitches that I could live with. Then I discovered a glitch that I couldn't live with. I routinely scan documents and save them as JPGs so I can adjust the documents when necessary. I was scanning a bunch of stuff that had very faint text.
Summary: I was trying to replace a CanoSvan 9900F because drivers for Windows 7 were lacking. I had hoped that the CanoScan 9000 Mark II would be a worthy successor. It is not. I don't know it is a limitation in ScanGear, the software used by PhotoShop to communicate with the scanner, but it does not seem possible to set the DPI for a Scan above 600. The CanoScan 9900F would routinely scan at 1600 DPI for detailed closeups, no problem. Talking to Canon support was not helpful.
Needs expensive software and Canon will not support. Returned to vendor.
2 April 2013
Summary: Many difficulties with attempts toscan documents through it and tried several third party softward OCR programs, to no avail. Contacted Canon for support and they refused to support or recommend anyone that can assist. What a rip! Returned to vendor (whocould not be reached due to holidays)and am awaiting vendor's response now. Forget Canon and its products--No customer service there. Now using a cheap old scanner that at least works. No more Canon products for us.
Summary: I bought the old version of this scanner and was quite impressed with the output - both photo and film. The only issue I faced was the time it takes to scan films. Nevertheless, I went on scanning my photos... when I read a review of somebody saying, "Don't buy this... wait for the MKII version". Well, to cut the story short, I returned my scanner and waited for MKII's to come out and bought it($199) as soon as it was for sale.
Terrible software - not for professional use without a lot of patience and cursing
15 September 2012
Summary: Software is terrible. Total nightmare. Seriously. It appends not only the scanning date, but also a sequence number to your file name. Example: _20131215_0001 will be added to EVERY file or photo that you scan on Dec 15, 2013. The other idiotic thing Canon changed (from the much, much better MP Navigator EX software that came with the 9000F Mark I scanner) is now you can't name your file before you scan without going into the settings file every time.
Summary: I worked like a dog and FINALLY got two scans out of this machine. They look terrific - especially since they were ancient, faded and in really bad shape. But, the positives end there. The software that comes with this thing is buggy as all get-out. Crash, crash, crash! I run Windows 7 (64 bit). I'm used to there being problems with pre-Windows 7 products. But, this one sets the bar for problems!
Summary: Bought Canoscan 9000f in January 2011 and it worked great. The included scanner software is clunky, but it gets the job done. A few days ago, I tried to turn on the scanner and nothing happened. Unscrewed and disconnected the built-in power adapter and put a multimeter on the output. Turns out the scanner won't turn on because the power adapter went bad. Drat! Power adapters do go bad, no big deal. Go to their website to order a new one. No can do.
35mm Film is not really seen at 9600dpi - it's more like 1600dpi
21 March 2011
Summary: I bought this scanner for one reason: the new specification of 9600dpi 35mm scanning. I have an inexpensive 3600 dpi dedicated 35mm film scanner as well as the previous CanoScan 8800F. The 8800F claims 4800dpi film scanning resolution but in reality the images only look sharp when downsized to one third the resolution (1600dpi) - this suggests that Canon is counting the three RGB elements of the scanning element as individual dots of the DPI.
Summary: I own a Canoscan 4400f, and it performs well scanning. The problem it shares with the 9000f is the two little flat pieces of plastic that hold the negative during scanning the negative. If you lose or break those little cheesy pieces of plastic, you are Esso L, my friend. Look at the photos of the machine here on the Amazon website and you'll see what I mean.