Summary: I use it to scan negatives. The software it came with can do that all automatically but you can also manually adjust some settings. Nonetheless I use a third-party software for even more manual control. The scan quality is good. Low to medium resolution scan is fast. High resolution scan takes minutes. Although the scan is fine out of the scanner as is, to get the full potential out of the scan, it's best to sharpen and adjust it in a photo-editing software.
Needs expensive software and Canon will not support. Returned to vendor.
2 April 2013
Summary: Many difficulties with attempts toscan documents through it and tried several third party softward OCR programs, to no avail. Contacted Canon for support and they refused to support or recommend anyone that can assist. What a rip! Returned to vendor (whocould not be reached due to holidays)and am awaiting vendor's response now. Forget Canon and its products--No customer service there. Now using a cheap old scanner that at least works. No more Canon products for us.
Summary: I worked like a dog and FINALLY got two scans out of this machine. They look terrific - especially since they were ancient, faded and in really bad shape. But, the positives end there. The software that comes with this thing is buggy as all get-out. Crash, crash, crash! I run Windows 7 (64 bit). I'm used to there being problems with pre-Windows 7 products. But, this one sets the bar for problems!
Summary: Bought Canoscan 9000f in January 2011 and it worked great. The included scanner software is clunky, but it gets the job done. A few days ago, I tried to turn on the scanner and nothing happened. Unscrewed and disconnected the built-in power adapter and put a multimeter on the output. Turns out the scanner won't turn on because the power adapter went bad. Drat! Power adapters do go bad, no big deal. Go to their website to order a new one. No can do.
Couldn't scan more than one image from a negative strip
20 June 2012
Summary: I bought this because of the good reviews, on Amazon and off. I could not get it to scan color negatives without erroring out. Spent a lot of time with Canon customer support. Returned the first. Got a second. Had the same problem. Returned the second. Trying out the Epson v600. Pros: did fine scanning photos Cons: problems scanning negatives, old software (Adobe Photoshop Elements 8) The problem was that it would scan the first image from the negative strip just fine...
Summary: I am a 20+ year Canon scanner user. I waited to upgrade my Mac Pro to OSX 10.7.3 Lion (from OSX 10.6.8 Snow Leopard) due to the issues of Photoshop (older versions) and Canon scanner compatibility. Upon buying a new Mac Pro a week ago, Lion was forced upon me. I purchased Photoshop CS5, but I had not upgraded my scanner from the CanoScan 8400f (SUPER workhorse scanner!). The 8400f was dead in Lion as Canon no longer supports it with drivers/software.
Great photo scanner, not so great negative scanner
10 February 2012
Summary: As a photo scanner it's great. It's fast (which is a plus) and the pictures (especially the faded ones I'm dealing with) look awesome. If you place more than one picture on the glass, however, PREVIEW the images first. The scanner tends to meld them into one picture. The software that is included is not so great. Most of the options on the photo editor are locked. You'll need to purchase them online. They're a bit of a pain to use too. Not complicated, just painful.