Summary: Idiots at Canon have not upgraded the software for Maverick system on Macs. It still works to some degree but not all features are available. Wouldn't you think that a company would provide support for its product?
Summary: I got home yesterday at 2:00 to find my CanoScan 8400F in the Amazon box on the floor, waiting for me. By 2:30, I had scanned photographs, slides, and my grandmother's old, hand-written recipes. The scans look as good as the originals--sometimes better, as much of what I have is badly damaged.
Summary: I only make use of the simplest of its features: to copy documents to my computer and to copy slides. It does both excellently and is extremely easy to use. It has many advanced features I have never bothered to consider.
Summary: The 8400F scanner is wonderful; it is easy to learn to use and produces excellent scans. It comes with frames for three film sizes: 35mm, slides, and 2.25" sq. negatives. (I also improvised a frame out of black card stock, which will fit inside the 2.25" frame, for holding my old 1.5" sq. negs.
Pros: this scanner is very fast with very acurate color and text reproduction. Bundled software does everything you need to operate this scanner to its fullest capabilities. Extremely fast scanning, even at 300 dpi full color. preview scans at about 3-4 seconds. I highly recommend this product.
Summary: I replaced my 5 year old HP scanner, which at the time of purchase was top-of-the-line, with this Canon scanner. It was the best desition I've ever made! This scanner is SUPER fast and has a variety of automated functions that it can perform! Super high quality, super fast, and a reasonable price!
Summary: Newegg RMA process is smooth, even though you have to pay return shipping.
Pros: USB, Digital ICE, and film scanning. Accurate color after calibration. Remove grain and dust features work well when needed. Other features might as well leave off and perform in photoshop as needed.
Cons: Had to buy three before I got one without noticeable haze and dust under the glass. Still get discoloration at very bottom of the frame. Glossy prints that have white on them reflect to gray.