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Apple-neatreceipts.32575056
6.3 out of 10

Apple NeatReceipts

Organize your paper and simplify your life with the NeatReceipts Read more

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Reviews and Problems with Apple NeatReceipts

Showing 1-10 of 20
Overall 2
2.0

Great Concept - Poor Operation

B Lane H, Apple Store
5 February 2013
  • Summary: The Neat scanner is a wonderful idea - but if I didn't own it, I wouldn't buy it. It refuses to consistently work with a MacMini - every other time the application is started, I have to turn off and on the scanner, exit out of the application, and restart - sometimes 4 or 5 times in a row just to scan 1 single receipt The Neat support people have no answer - they say it "is what it is" So don't buy the Neat scanner - cause "it isn't what it is supposed to be"
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Overall 2
2.0

Product Continues Downward Spiral

Sherman C, Apple Store
24 September 2012
  • Summary: Hardware is great, software needs a revamp. Updates turn back into the stone age. You'd be better off taking a picture of your receipts and store them in a folder. It can't even do that in a simple way. Why would a company make PC & Mac but force you to buy the software for both platforms, and then not make them compatible? And charge you $80 for a useless already overpriced item.... Minus 1 STAR...
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Overall 2
2.0

Obnoxious DRM hampers otherwise descent product

Paul M, Apple Store
17 September 2012
  • Summary: This would be a good product, and one that I would recommend, but the company that makes it has some kind of extreme paranoia about piracy, and I am constantly confronted by having to re-register or enter some 20-character serial number or upgrade to the spy-ware (cloud) version, or some other assumption that the user is a criminal until they prove themselves otherwise for a few uses.
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Overall 2
2.0

Very poor document management

Ingrid R, Apple Store
9 September 2012
  • Summary: I bought this product as an answer to my addiction of keeping every single receipt I ever got since 2000. I have multiple boxes full of receipts and for my birthday I wanted to treat my self to this scanner. I thought it was going to make my life much easier, just scan away and the program will take care of recognizing and organizing the receipts into different folders and voilà! Job done.
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Overall 2
2.0

Not Neat

Tilman H, Apple Store
19 December 2011
  • Summary: I could rate this product if it worked, you can't give something 0 stars so it got 1... downloaded the software and then spent 2 weeks trying to get it to work. When it did actually scan BEWARE a lot of the information was corrupted/incorrectly read. Needed to review every receipt manually against the scanned information to ensure there were no errors. The tax man does not accept an excuse that it's my scanner/ neat receipts fault.
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Overall 2
2.0

Good luck migrating your data

Austin S, Apple Store
28 November 2011
  • Summary: You would think that if a company makes a product for the Mac and PC platform, they would allow you migrate data from one platform to another. Well, think again. Who would have thought that anyone would ever want to switch from a PC to a Mac?? Clearly Neat did not. Given that, and the frustration this software has caused me as a result, I bestow onto thee... one star.
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Overall 2
2.0

Can't share scan Cabinet files between User accounts

Timothy K, Apple Store
19 October 2011
  • Summary: Their software won't let different Users share scan Cabinets... I bought this one and the $399 NeatDesk scanner and neither will let different Uses read or add to another's Cabinet file, even when you specifically share the Cabinet file and the folder that it is in. This is a MAJOR shortcoming for my wife and I because we both pay bills but have different iTunes accounts and therefore MacBook User login accounts.
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Overall 8
8.0

Great for what is important

jared N, Apple Store
21 September 2011
  • Summary: For those who gave poor reviews for this product need to remember what its main purpose is...RECEIPTS...not business cards...even though you can do them. I am a self-employed contractor and I have a need to record all my reciepts for accounting to pay me, and for taxes. It saves so much time and hassle of not keeping a file cabinet in my house and losing receipts while traveling. It's very easy to lose important receipts, so its a life saver for me.
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Overall 6
6.0

Fair Scanner

Kyle J. W, Apple Store
10 July 2011
  • Summary: I don't get why people are so negative about this scanner. Most of the issues I've read are operator-related. Feed the sheet/receipt/card in straight, and you'll have a pretty good result. Also, If you only want the contact info from the card, you can read graphic text better than the scanner can guess, so enter it yourself!
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Overall 2
2.0

Not worth the money.

RICHARD S, Apple Store
8 May 2011
  • Summary: I have been looking for a compact scanner for manage a large and ever expanding pile of business and contact cards for a long time. Extensive reading of reviews suggested that the technology available for this was still mixed in terms of hardware and software capability. However I decided to try NeatReceipts. The results. Relatively easy installation. Calibrated the scanner as suggested and set about scanning 100 cards. The error rates were astounding.
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