Summary: Right of the box and had it running in just a few minutes. Perfect for a home network where you do not need a managed switch. Construction is top notch with a built in power supply (no wall wart). I am very pleased and would recommend this to anyone and the price is perfect.
Summary: Telephone support was poor (no answer a few times), email was far better - the problem is you have to speak with them to get an RMA started - or at least I did. Next time I'll just email them. The replacement unit was slow to be sent out. The team there was always polite, professional, and responsive - no real complaints.
Pros: Power it up, connect Ethernet devices, never think about it again. Works like a charm. Excellent warranty (5 years).
Cons: Power LED is red - every time I see it I think there is fault - there isn't. No real issue.
Pros: Fast, cheap, rackmount, metal construction (really feels quality), looks good in my rack.
Cons: red power light is a bit bright and occationally catches my eye; being red I think something is wrong and do a double take. Then I realize "its just the power indicator". nothing to write home about, its just a light. Ive been thinking about cracking it open and installing a blue LED instead.
Pros: just arrived, pulled it out of the box, hooked it up to the network ran a few tests and this puppy avg between 780 to 930Mbps moving large image files to the NAS. Sure glad I ran all new CAT6e before upgrading to this nifty little switch.