CenturyLink here, slow connection, then fast with minor adjustment
2 weeks ago
Summary: First, I like this modem a lot. I never imagined it would make such a difference in speed and signal strength. The top rated comment about the easy route to connection with CenturyLink does not apply to my area of CenturyLink. However, I found the proper settings on the CenturyLink website, without talking to the help. I forgot where it was, exactly, but I think I had to put in my zip code to get the setup info for my area.
Summary: I bought this item about 6 weeks ago. I have had a really hard time trying to get it to work. I spent hours on the phone with my Isp. The tech support people couldn't help me. The 24/7 tech support from the manufacturer does not exist. I spent over a month trying to get anyone on the other end. I had a very good Verizon tech support person this evening and after a while we concluded that the unit doesn't work. It is defective. I can't believe the wasted time and effort.
Summary: Since I've been unable to find an ADSL modem that delivers the full 5Mbs download speed that CenturyLink provides, I purchased a TP-Link TD-W8960N Modem Router because I read reviews from users who had the same problem and this modem solved it! I installed my new modem a week ago and my ADSL connection has been stable at 5Mbs download/896Kbs upload!
Greatest modem router I have used - replacing Centurylink's original Westell old modem
Dragon Stormborn, Amazon
4 February 2014
Summary: Have been ripped off by Centurylink for their crappy modem rental $5/month for 10 years, I decided to solve the problem by myself. TP-LINK has better user experience than any other router/modem I used, especially comparing to Motorola (both expensive and complicated). This modem + router setup is very comprehensive and works super fast with wide signal coverage.
Excerpt: My antique Westell modem/router finally died and buying a new one went to the top of my ToDo list. Had too much trouble getting one from Verizon and didn't want to pay extra for FIOS, which they are pushing. Did some research and price comparison, and this one fit the bill. Easy to install out of the box, easy setup with Verizon, back to sufing business as usual. Happy with the purchase and would recommend to all!
Pros: Easy To Set Up, Fast Connection Speed, Reliable connection, Secure Connection
Summary: After a couple of weeks of jacking around with ATT Yahoo DSL customer service and also my ActionTec dsl modem I finally decide to eliminate the ActionTec modem as a source of the problem all together. It would have helped if ATT DSL had offered to troubleshoot it but good luck getting them to help on any modem you didn't buy or not renting from them.
Summary: The product would not install on my HP PC...after several attempts, I grew weary trying to figure out why the installation would not recognize my ISP. So, instead of repackaging and sending it back (a Hassle), I decided to send it to an E-waste facility a few days later and finally, the unit now is in appropriate bits and pieces.
Summary: Been a Netgear guy forever but I have to say that I like this product! I run an extensive home network including IP security cameras. The router was easy to configure and transfer all my required settings. Good price. So far so good!