Summary: Has internet connection but it doesn't recognize it. I can't get past the setup page at the IP address info. My service provider won't help me because it's not theirs, and Netgear won't help me without charging a fee since it's more than 90 days. Netgear help page says if it doesn't recognize internet, then you don't have internet but offers no alternate solution.
Excerpt: Nothing seems simply now a days...set up multicomputers, seemed simple then we were connected one minute and then not the next. Never could get wireless printer to communicate. Finally had to resort to calling tech support. Needless to say, hard to understand her. She was rather impatient with my delays due to router being in another room, even after I explained the location.
Cons: Started to intermittently reset itself after 9 months of continuous use, requiring tedious re-configuration each time. At the 11.5 month mark it reset and wasn't able to maintain a wired connection long enough to reconfigure, before resetting itself again. Dead….
Summary: If any other user has a issue with "DNS Server Isn't Responding" after doing a network check. Just unplug your router and install the old one until you can find a way to get the new one to work. So for now, still using my older router. Came here to see if anyone else had the same problem. This started happening after 3 weeks of use.
Excerpt: I have rated this item with only two stars because of the unsatisfactory help i received from Customer Service at Netgear.At the store, I had two brand choices for basic routers. The box information on this router appeared to offer higher signal strength. As I was replacing a router from the other manufacturer, I found this information to be true.
Excerpt: I originally thought this was a great bargain for $45. Even better, it was in stock at my local Staples, so I ran over and picked it up. Why did I feel it was a bargain? Relatively good WIFI coverage (what is described as 'exceptional'), and it was shown to have WAN and LAN Gigabit ports (10/100/1000) in the specifications on the website. I plugged it up and things were not as expected.
Pros: Netgear warranties these for life. Range is decent.
Cons: Historically Netgear has produced good home routers. Recently with their push to Netgear Genie software and firmware their quality has slipped. I've had 3 separate instances of the router firmware being corrupted by power loss. Afterward the SSID is scrambled and firmware flashing becomes impossible with an error stating it isn't the correct file for the hardware.