Excerpt: I've installed several Netgear routers before, and they were all fairly easy to install. This one was awful. I was able to install it with the help of a computer guy, but would never have been able to install it on my own. I hope it operates better than it installed!
Excerpt: I installed this Modem/Router at two different locations. The first location I experienced intermittent drops in connection. The drops didn't happen too often, but if your playing online games (and hard core at that) you really don't want ANY drops. For the most part, if your just surfing or watching youtube, you'll hardly notice the difference. I also noticed that the connection was a little slower. This scenario was using Sonic's Legacy DSL product.
Excerpt: Took several hours to install. Worked through instructions several times. You have to install modem, then wifi. Then another installation for something. Ran 3 separate installation procedures. It is not a single step installation. You have to have your internet system user name and password, but they don't ask for it specifically.
Excerpt: I bought this Modem Router to replace an older Netgear modem router that was giving problems. I expected this unit to be faster with wider range. I got neither. It connects me to the internet, but the brodcast range is significantly less than the older one that I replaced.
Excerpt: I have to reboot the router frequently. I have the router on the kitchen counter, and my laptop on the kitchen table. Although the green light for the internet connection stays on most of the time ( not always, sometime it goes to red), I still have to power it off and then power it back on in order for the laptop to gain internet access.
Excerpt: Wasn't the easiest installation. DSL line filter provided by manufacturer blocked throughput from my ISP. Over an hour of tech. support needed to figure out modem wasn't compatible with McAfee firewall during installation but problem resolved. Works well after install finally completed.
Pros: Fast, Fast Connection Speed, Secure Connection
Excerpt: Setup was easy, but the unit did not configure with at&t. I had several problems: first, the phone number provided did not reach the proper department, secondly, tech support hours are VERY limited, and thirdly - and most frustrating - the technicians do not communicate well in English and are extremely difficult to understand due to heavy accents. It took several calls to connect with a technician whose accent was a bit lighter than the others.
Excerpt: I'm on my 3rd one of these, they last a little longer than the 1 year warrantee, and then they die, so get the extended warrantee. I keep buying new ones because of the parental controls. We are limited in speed by our provider so I really cannot speak to that feature. If you don't need the parental controls, not sure it would be my choice.
Excerpt: I'm a technical user (40+ years in networking) and have used many Netgear Wireless routers. I had high hopes for this device but have been disappointed in the wireless performance so far. The highband has constantly varying signal strength over a distance of less than 30' and the low band works, well, ok. The WNDR3400 I had before this model actually worked better on wireless. No issues with the WAN side to cable ISP.