Excerpt: I bought this Netgear modem as a replacement for our two-year old modem (a Motorola), and we've had daily troubles with it. Sometimes the internet won't even start, and other times it cuts out in the middle of a session. While we are able to turn off the power on the modem, wait for a while, and get connectivity back (usually within ten minutes), we have a lot of lost productivity by having to leave whatever we were doing and wait for what amounts to a re-boot of the...
Excerpt: This was not easy to set up. I had to call Netgear for help. Was on with them about 2 hours and still a very weak signal. Not at all what I thought. I really can not tell any difference with the speed of anything.
Pros: Reliable connection
Cons: Difficult To Set Up, Slow Connection Speed, Weak Signal
Excerpt: Skip this product. Out of the box could not get connected to the internet even with the wired (ethernet) connection! I had to call Netgear tech. support and they could not figure out why I had no IP address. The device could not find an address. I eventually found the problem.....It was set for a static IP address. Duh! What is sad is the Netgear Tech. did not figure that one out.
Cons: Difficult To Set Up, Does Not Want To Connect, Slow Connection Speed, Wifi Range Is Very Short
Excerpt: Very frustrating. The signal strength for both bands is weak when trying to pick it up on another floor in the house. It minimizes the value of wireless if the user needs to stay in the same room. I thought I was getting an upgrade from my single band wireless router four years ago. Now I continue to spend hours trying to understand and configure channels to strengthen the signal.
Excerpt: Had problems connecting to the internet with this. Called NetGear support, reached a call center in Philippines, they walked me through the set up and I was up and running. A lot of the factory default settings had to be changed. Had to reset the modem a few days later. After resetting, all of the bad factory defaults were restored, could not access the internet. Called NetGear support, was transferred to a call center in India.
Cons: Difficult To Set Up, Slow Connection Speed, Unreliable connection
Excerpt: I recently purchased this unit hoping to improve my internet speed by updating my modem and also getting wireless capability. Setup was easy except for the fact that I had to use the Westell modem provided by Verizon, because they told me that their system only operates with Westell. So if anyone's planing on purchasing this unit, they should call their provider to confirm they are able to use a different modem. Ended up just getting the Netgear WNDR3700 router.