Summary: In less than 2 years, it has bricked itself 5 times. 3 of these times have been when using the company's own Genie tools to either reboot or update my firmware. The other two were from short duration power spikes...small enough that I've never had any other router just completely die from them.
Pros: When it works, it is fast and the connection is very reliable. I've never had a better router when it is up.
Cons: Bricks itself if you look at it funny. Seriously, I've never had a router corrupt its firmware so many times. Not even with all my previous routers combined.
Summary: I've had this router for a couple years now, so it is out of warranty. It did the same thing while it was under warranty, but I just let it slide because I was able to fix it.
Pros: Fast. Relatively easy to set up.
Cons: Router design is flawed horribly. The power at my house goes out pretty often. About half the time, the router bricks. The green globe flashes which indicates corrupted firmware. Then, if you don't have a lot of tech ability, you're in trouble. You have to manually force a new copy of the firmwar...
Summary: I really thought this would be great, but one of my connections that working 100% on my old computer would not work on this computer. It was a IP address problem. After spending hours on the phone with Netgear's tech support, I informed the tech one of two things was going to happen.
Summary: router works fine, but refurb units get zero support from netgear. firmware updates also require you to clear ALL settings after the upgrade and re-enter all of your settings ( no save config file and restore config file option ).
Summary: This router has been trouble from day 1! I should have returned it right away once I saw that it didn't work with our desktop. I have contacted customer service at Netgear numerous times to no avail. I got a replacement of the exact model router and it still doesn't work to my expectations.
Summary: This router does not do what it claims to do. I have a small hotel which is probably equivalent to the size of a large house (which is what this item claims to cover). I am having the same complaints as I did when I had a smaller router from Netgear.
Cons: Many issues after a couple months, inconsistent speeds even over Ethernet. Some devices disconnect/reconnect constantly. Cannot access router configuration page without doing a power reset first.
Summary: This router is a fun challenge for those seeking a high-maintenance intermittent internet connection. Okay for e-mailing and reading text-only web pages. Not so good for streaming or for uses that require a reliable connection, like for work.
Pros: Looks great. Often works, for a while at least. The Netgear Genie program sometimes helps restore internet connectivity.
Cons: Often -- frequently, in fact -- drops internet for no reason. Is it overheating? Is it affected by solar flares? I thought I had a correlation with wind speeds, but that didn't pan out. The Netgear Genie program sometimes doesn't help.