Excerpt: So far it works great without a problem after I finally got it set up and the default name and password changed. Of course, this required a call to the support people (who were very helpful). First I looked through the printed information which contained little information past the physical aspects of that set up. What is there is ambiguous at best but nothing that related to the changes I wanted to make. But on the back page found reference to a login website.
Excerpt: WiFi router was purchased as part of switching internet provider. I have experienced some issues with connecting to the router despite the fact that settings are to connect automatically. The connection sometimes says limited connection which requires a disconnect and then a reconnect after which I'm usually fine. I am totally satisfied when I'm connected. I Can't tell whether it's the router or the internet company. We made the switch due to unreliable internet access.
Excerpt: It took a very long time to set up with Verizon DSL access. Verizon had to send me to Netgear and Netgear did not know what to do with Verizon. Both changed so many things with no results.While I was waiting for a more qualified tech to call me back, I started over from scratch. A miracle happened and it worked. Seems good since.
Excerpt: Since the instructions included in the packaging were scant and incomplete, it took me four calls to Netgear's overseas Tech Support (including waiting in the queue each time) to correctly install this router. While the customer service reps were polite and well-spoken, it seems each of them neglected to tell me something essential I would later learn from the next. They should be better informed about all kinds of modems, connections and ISPs.
Excerpt: I bought this router to upgrade the speed of my internet connection from a Linksys router that was 4 years old. I feel that the speed of this NETGEAR router is slower and the range also decreased in comparison to the Linksys router we had.