I could not get this product to work with my laptop
Curtis Miller, Amazon
19 January 2013
Summary: I could not get this product to work with my laptop! I hired a professional to help me install it and after several hours he finally got it to work with my laptop however I could not use my wifi. I had to be hard wired in. Definitely NOT what I thought I had purchased!
Summary: Beware, if you want to use the VPN you also need to buy the Netgear proprietary software. This is bad - they should include it in the price of the router. I did not realize this when I bought the router, but it does say so if you read the fine print and look at the diagram. However I found the basic DSL PPPoE connection to degrade over a day or so, and require reboot for performance, or it stops, and you are forced to reboot it.
Summary: Update June 2009: I found Netgear has a new release firmware 1.1_15 on their support site. Upgrade firmware is smooth, all configuration kept. After that, all the problems are gone. It runs very stable, even with serveral people beating it really hard with a lot of traffic through it.
Summary: Installed at a client to build tunnel from his home to his office ( to connect to Linksys R0V81 VPN router.) Was very easy to configure and very stable in operation. I am going to buy more for other clients too. Highly recommended.
Summary: I own 2 of these, different geographic locations, different isp's, different local attached devices. Both seemingly randomly hang and require a power off/on to return to normal operation. This issue is widely recognized as evidenced here. I believe the reason there are some higher rated reviews is that they occurred during the first release of the firmware. The subsequent 2 releases have both manifested the "freeze" problem.
Charles G. "An Engineer and Business Person", Amazon
11 September 2007
Summary: I have 4 of these, one has been running for several years. No problems at all. These front our Internet connection, and we do not use them as switches, just firewalls. That means we have the Internet connection plugged into one port, and a switch plugged into another port. The computers, printers, etc. are plugged into the the switches, not this unit. The router sits between these units and the Internet.
Unreliable product and unresponsive customer service
Bonnie P, Amazon
9 September 2007
Summary: After less than one week of use, I am forced to return this product due to its inability to maintain a reliable network connection. In 5 days, I have had to cycle power on this unit, on average, more than once per day after it locks up. The Web UI fails to respond to connection requests, it loses the ability to communicate with the internet and the only solution is to cycle power. I have tried to work with NetGear technical support, but their suggestions (e.g.
Summary: I have tried everything to keep this router up and running for at least 2 days but have not been able to do so. Firmware updates, reboots, restores, nothing will fix the issue that for no apparent reason the router will just cut out and stop working, requiring a power cycle each time.