Summary: I had an identical item since 2005 that was damaged by an accident. This is my second unit. I can't say much for customer support because I never needed the service. As for the unit itself it works great and is easy to use. I have a big house and the unit still covers the whole area.
Summary: I purchased this router at the end of July 2003 and immediately upgraded the router's firmware to Linksys's latest offering v1.04. As an earlier reviewer recommended, I configured the router manually, avoiding the automatic setup.
Summary: I installed this product in my home-office network and didn't experience any problems. There are 3 computers in the network; 2 are wired to the router, and 1 is wireless. One machine is running Windows XP Pro, while the other two are running Windows 2000.