Excerpt: Install CD was unsuccessful. Had to contact tech assistance. First person I spoke with seemed clueless, wanted to pass problem on to cable company. Contacted another person at tech support who was able to help me set it up manually. 3 hours shot.
Excerpt: I'm not a computer whiz nor a total dunce, but I am not comfortable installing or setting up anything on my computer for fear of doing more harm than good. I purchased the product and a very computer savy friend tried to hookup/install it for me. When he tried it didn't work and we did not get a wireless signal, so the following night I called the manufacture's number and the lady worked with me for over 2 hours and she decided it was a communication problem between the...
Excerpt: When this router worked, it was fast and worked well.However, from day 1, i had problems with it shutting off. I was in constant contact with their support team. It took them a month to finally admit it probably was defective and I will get another from them - had to pay shipping though!
Summary: Purchased to replace a dual band D-Link that quit after about a year. What a mistake. Keeps losing internet connection and doesn't work on second floor. Undecided on which one to purchase next.
Summary: 1) Wireless router does NOT perform at advertised speeds. 2) Cisco Connect utility worked until I updated to the new Mavericks OS X 10.9 operation system. 3) Now, Cisco Connect utility is not supported and you cannot change primary or guest network password or any of the other utilities for this E2500 Wireless router. 4) Tried to use the user interface (UI) through ip address 192.168.1.1 When you click on "Wireless" tab, it will scan only up to 98% then freeze.
Cons: Mac OS X 10.9 Mavericks not supported after update from previous OS X