Summary: Well...after having the DSR-500 replaced twice, I am here to tell you...this device, while full of promise, has proved to be extremely problematic. I have concluded that it is our particular combination of ISP, Switch, WAP (can't say which exactly) that will not allow this device to operate 24hrs in a row without crash/reboot...and that does not work for me.
Worked after I returned it to Dlink and got a new one. Some issues until firmware is updated, then works ok.
Andrew Despres, Amazon
22 September 2014
Summary: I had issues with the first router, and the firmware update fixed it. After I returned it to Dlink, they sent me another one, then I updated the firmware and it is fine. Been going for almost a year now and it is still working great. Every 4 or 5 months I have to reboot it as people keep adding wireless networks to the area, and hogging up the Wifi Channels. There is no 5GHZ, but it does work well at 2.4 for the lab needs.
Summary: I have one of these routers as the primary one in my shop it works very well. I have also sold three of them and installed in various other small business. And I receive no complaints. I would normally only give it a 4 star because its not the simplest to configure, however DLINK support is pretty good and was able to help me with any speed bumps I've ran into!
Summary: I was hoping to use this router for my small business, but it turns out the wireless is so bad that I just won't be able to use this as our primary router. Connections to websites consistently time-out. HTTPS connections especially seem to cause problems for it. I will say the LAN portion of the router works great, however who does a wired connection anymore? Everyone uses laptops or tablets, so this just won't fly as a router.
Works with latest firmware and help from tech support, poor documentation, needs time
Friedman Wagner-Dobler, Amazon
12 April 2013
Summary: I bought this to replace a DIR-655 (together with a set of DAP-2553). I am happy to say almost everything is now working to my liking and the problems I was trying to solve are fixed (in particular, availability of the Guest network from multiple access points, as well as the WAN failover - although I haven't tested that yet). However, be warned that the documentation (including D-Link KB) mostly consists of restating the obvious (i.e.
Summary: Came across this site while looking for help with this model. I’ve been an IT tech for almost 20 years and was not impressed the other day when I installed one of these for a customer who loves D-Link. LOTS of problem with SSL VPN, least of which was it only works with 64-bit IE. WTF D-Link?
Summary: I have had good experiences with DLink in the past. However this DSR-500n was not well received. I chose this router due to my previous experience with DLink and also the Dual Wan capabitlites it provided. I recieved the first one in the mail. It would not produce a wireless signal and I could not connect to the GUI to make any modificiations. I contacted DLink, after some troubleshooting, the issue was determined to be hardware related.
Summary: I bought this router because it is suppose to support 2 Internet providers. I configured it and both ISPs were intermittently available. I spent about 8 hours on the phone with technical support over 4 days. They could not fix the problem. I looked like such a fool to my boss for recommending it over Cysco. I returned the router to Amazon and they are deliberating as to whether to give me my money back.