One of the best encounters I've had in a customer service type scenario ...
Katie O'Malley, Amazon
3 weeks ago
Summary: Just purchased this item so I cannot comment yet on long term performance. Item arrived quickly, set up was a bit difficult. After a few attempts on our own with no success, I called technical support through D-Link and spoke to Jake, ID#AR004229, who walked me through the entire process and had the router up and running right away. One of the best encounters I've had in a customer service type scenario in a long time.
Summary: C6556512 Agent Reference ID: AR004211 Excellent assistance! Had to briefly hold but very helpful, stayed with me every step of the way and was very thorough and specific throughout the entire process. Have only used the router for the past 10 minutes, but I have been very thankful for their assistance through this process.
Summary: Initially it was requiring rebooting at least once per day. We called in D-Link support, they walked us through the download/update, and as of this morning, no more rebooting it. Pretty sure we'll be keeping it.
Summary: There are many bad reviews for this product and I'm not sure why. The only things I can think of is firmware, configuration errors, or using it behind a 2Wire/U-verse type of Modem/router and loosing traffic thru multiple NAT and Multicast packet loss because of not configuring both to work together.
D-Link Systems Gigabit SDIO 802.11n HD Media Router 1000 (DIR-657)
29 June 2012
Summary: I've decided to pack this thing and send it back to Amazon after having it up for less than a day. I was just tired of the constant rebooting, and it even disconnects at one point while on the phone with Dlink support which terminates the conversation because my VoIP runs through the router. I went back to my old DIR-655 router which works great except for VoIP latency issues That I have been experiencing...
Summary: First of all, I think a lot of people who give negative reviews are novices, don't have the patience and don't really understand how routers is suppose to work. I don't claim to be an expert but I certainly have the patience and the desire to figure out why it's not working like it's suppose to. Price: Because of the all the negative reviews and maybe some instability, they really dropped the price. I paid around $20 for it. Can't beat that. 5 Stars.
Summary: För 195 kr från Webhallen är det ett riktigt kap. Funkade utmärkt att installera routern med bärbar dator utan CD-läsare. Väldigt framtidssäker router. Enda nackdelen är att den saknar frekvensbandet 5 GHz men det är inget som jag har märkt av. UPPDATERING: Har nu använt routern i drygt ett år. Man måste starta om den ca 1-2 gånger per vecka eftersom den förlorar internetanslutning. Jag måste därför dra bort några stjärnor från mitt ursprungliga betyg.