Summary: I would love to get a better quality router from Cisco, but I think I am stuck with this piece of junk. Doesn't anyone make a good small business router for under $600?
Pros: Good if you get one that works. Tech support is very good.
Cons: Unreliable. My first unit worked great for about a year and a half before the radio became unstable. I ended up turning it off and buying the excellent Engenius ECB300 to use as a high-power access point. About six months after that, I noticed Internet speeds dropping significantly. One of the LAN ports also quit working, so I got a warranty replacement. The replacement unit (a new RV180W) was bad out of the box. I was only able to get 9Mbps throughput when connected ...
Summary: Picked up this router, speeds and range seem ok. Noticed that CPU utilization is pretty much consistently at 100%. The interface is as slow as molasses in January. This is one of the few routers that I've seen that will do VLAN routing on the LAN side (not sure about the WAN side) which is useful for distributed wireless setups where you have multiple SSID's going on with access points.
Pros: Rich featureset, supports VLAN routing, multiple SSID, awesome box on paper for the pricepoint, but not in practice... yet.
Summary: Fills the niche between cheap poor quality home routers bought in retail stores and expensive commercial routers that are overkill for most small businesses.
Pros: This work as advertised. Ignore the people complaining they can't get wireless to work properly or whatever. Not true. I have used DDWRT on Linksys WRT54G for years and this is a worthy upgrade from that. There have been a couple firmware upgrades since I first bought this and they seem to have improved the sluggishness of the GUI somewhat.
Cons: I never had problems with what I do but had one customer who bought one of these who had problems when using multiple VPN's. If you read the release notes for firmware updates since then they appear to have corrected that. GUI is complicated. Partly because of the amount of high end features they tried to pack in. It is no more complicated then Cisco commercial grade router GUI's but might seem complicated at first for people used to comsumer router GUI's.
Summary: Extremely disappointed in a SMB product that carries the Cisco name. Cisco should be ashamed to brand this product with their name.
Pros: I bought this product due to the Cisco name, and the spec list had everything I ever wanted in a simple SOHO router. Gigabit switch, Wireless-N, Mutli WAN IP
Cons: However, the GUI is sluggish and not very innovative. The wireless connectivity is HORRIBLE. No matter the configuration of the wireless settings I could not get an iPhone, Android phone and laptops to connect or stay connected. - If you didn't read the admin manual, you will be confused by some of the terminology in the GUI.
Summary: If you do the firmware update(as you always should) before using the product you will not see the problems people report. I have sold three of these to clients and if setup properly they work flawlessly.
Pros: Unit has a lot of great features. Easy to setup and get going. VLANs, 4 WAPs, content filtering, VPN, etc.