Excerpt: We were told that it was easy to install...just hook it up and it would be ready. Not so....after having our internet provider here for over an hour we gave up and took it back for a full refund.
Excerpt: The instructions for this wireless router were pathetic. I opened the box and I saw numbers '2' and '3' on the cables for making the necessary connections. There was no step '1', which I guess was opening the box! There was no mention as to which cable had to be hooked up to your computer. Good thing I already knew how the router, modem, and computer had to be connected! The stupid CD-Rom never would install the software properly.
Excerpt: Not compatible with HP products, 10 years old other router works better than this new router from Belkin. Even after talking to tech. support did not work for HP wireless printer and got to work for HP lap top with lot of inconvenience. Would never buy Belkin router unless they ensure thorough evaluation of their product to be completely compatible with all major brand computers, printers, phones etc.
Excerpt: I'm the office manager for a small non-profit agency in Brandon, FL servicing adoptive and foster families. A couple of weekends back we had a power surge from a Sunday evening lightning storm that knocked out a bunch of stuff in our Center. I came into work Monday morning to a dead phone line, no internet, dead printer/fax/scanner, and a confused security system. Brighthouse Communications came to replace the modem.
Cons: Complicated Set Up, Difficult To Set Up, Dropped Signal, Unreliable connection
Summary: this item is out of date and not supported by belkin using the disk and the passwords will not load if i wanted to load help i would have to paid for it through belkin support. let the byer beware.
Excerpt: After 1 month it did an automatic update. After that, it was useless! Had tech support online for an hour and they finally waived the white flag and sent me a replacement. Problem was, it was the WRONG model! Oh well, chalk up another one for their INDIA tech support team!
Excerpt: Finicky to keep connected with modem, have to restart modem then start router to keep network connected to internet. Wireless died after two months and Belkin uses India tech support is good when this Oregonian could understand them. Hopping to get my money back..
Excerpt: Purchased router 2 months ago, very easy to set up, seemed to run great. Two days ago, blue light turns to purple...nothing about that color in the user manual. Searched several websites and Belkins website for further information and performed all reset instructions. Router did not reset. Several other reviews on the web warn of this issue and it's difficulty to fix. Submitted my email to Belkin to ask question - website doesn't recognize my email.