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Asus-rt-ac66u.33706083
9.8 out of 10

Asus RT- AC66U

5th generation 802.11ac chipset gives you concurrent dual-band Read more

Great Deal: $166.95

Reviews and Problems with Asus RT- AC66U

Showing 1-10 of 36
Overall 2
2.0

Don't buy if you have Mac

Toni, B&H Photo
18 July 2014
  • Excerpt: I didn't even get the router set up. The utility install CD is for PC only. I called tech support, was on hold for 15 minutes and got hung up. Called back and was told I needed to directly connect via ethernet to the router. If you have a newer Mac, there is no ethernet port on the laptop. I was told to borrow a PC by tech support. Don't buy this if you have an Apple computer.
  • Cons: Difficult To Set Up
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Overall 2
2.0
Value for money 2
2.0

User Review

ReiredFireman, Walmart
14 March 2014
Overall 2
2.0
Value for money 2
2.0

User Review

ReiredFireman, Walmart
14 March 2014
Overall 1
1.0

Poor quality & poor service

egfeitzinger, CNET
2 January 2014
  • Summary: It would put itself into rescue model after about an hour, and even with the current firmware wouldn't be able to restart itself. After many hours of frustration, I sent it in for warranty repair with specific instructions that they needed to let it run for a few hours to see the problem. I got it back "fixed", which I'm sure meant that it was a "No Trouble Found" on their end. Plugged it in, same problem within a day.
  • Pros: Fast and feature rich
  • Cons: Infant mortality -- it stopped working after about a month.
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Overall 2
2.0

Customer technical support is non-existent

animusseven, CNET
12 December 2013
  • Summary: I bought this unit in July 2013. It initially had exceeded my expectations. The wireless range covered my house and my driveway, about 65ft distance from router. That was the good news. The bad news started about 3 weeks ago. I started to lose coverage of wireless security cameras mounted on my garage and at the far end of my home. I launched toe configuration s/w to check settings The s/w provides a short summary of what each item and tab controls. That is it.
  • Pros: Has impressive wireless range and features
  • Cons: Big CON is tech support practically non-existent. There is no CHAT, or telephone support for networking hardware. The configuration software has some basic information functions, but not enough to explain how to configure a specific need. High price
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Overall 10
10
Value for money 2
2.0

User Review

x709z42P, Walmart
19 September 2013
  • Summary: My old Linksys WRT150N router was downstairs, and my family was complaining of poor wireless performance upstairs. Also we were having to reset the old router a lot. I did some research and found that the ASUS RT-AC66U is rated as possibly the best 802.11AC router so far, so I spent the extra money and ordered it. I also moved the router upstairs, along with the cable modem. Wow!
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Overall 1
1.0

worked fine for 2 weeks

ALL111, CNET
1 September 2013
  • Summary: not worth a penny
  • Pros: can't think of one
  • Cons: constantly gets out of sync with the cable modem
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Overall 2
2.0

If have a Apple setup don't buy this!

matth103, B&H Photo
3 July 2013
  • Excerpt: I bought two of these routers with the intention of replacing my old Apple Airport Extreme and Time Capsule. I read a lot of reviews before making my decision but nowhere did I see that this router does NOT support Apple's Time Machine wireless backups. Nor does it support a USB connected hard disk larger than 2GBs and it does not support a hard disk formatted as MacOS Extended.
  • Pros: Fast, Fast Connection Speed, Reliable connection, Secure Connection
  • Cons: Difficult To Set Up, No Time Machine Backups
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Overall 2
2.0

Buy something else

Business Owner, B&H Photo
28 January 2013
  • Excerpt: It only works sporadically. And while none of the description mention this, you can only load the software that comes with it, if you have a pc. We had a pc to load it and added a couple of macs, but the macs have only had internet for two days out of 10. At first, restarting the router let the Macs get back online for a couple of hours. And now, it won't do it at all.It's a waste of $$$. Both the software and hardware are insufficient and unreliable.
  • Cons: Does not work, Unreliable connection
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Overall 2
2.0

Stopped Working After Inital Setup

TrojanDimo, Amazon
18 January 2013
  • Summary: Product stopped working after the initial setup, and customer service tried their best to help but the item is a defect. Stick to Cisco or other manufacturers that are not noobs to the wireless router game. Thanks Asus for the crap router.
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