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Asus RT-AC66U
9.5 out of 10

Asus RT-AC66U

5th generation 802.11ac chipset gives you concurrent dual-band Read more

Great Deal: $149.00

Reviews and Problems with Asus RT-AC66U

Showing 1-10 of 53
Overall 2
2.0

Very dissapointing

Alan M., B&H Photo
27 May 2015
  • Excerpt: Purchased router only to discover that it was defective. According to tech support, I could: a) return the unit, or; b) follow a You Tube Video on how to restore the operating firmware.
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Overall 2
2.0

Dead on Arrival

John K O'Zemko, Amazon
6 April 2015
Overall 2
2.0

Not user friendly

Greg, Amazon
8 March 2015
  • Summary: When I connect a router, I expect to click on the device, type in a key, and surf the web. Maybe I ask too much? I spent about 1 hour with this ASUS adjusting settings, typing in passwords, and rebooting my modem, router and computer.
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Overall 2
2.0

Don't buy if you have Mac

Toni, B&H Photo
18 July 2014
  • Excerpt: I didn't even get the router set up. The utility install CD is for PC only. I called tech support, was on hold for 15 minutes and got hung up. Called back and was told I needed to directly connect via ethernet to the router. If you have a newer Mac, there is no ethernet port on the laptop.
  • Cons: Difficult To Set Up
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Overall 2
2.0

Worst Experience

Mattw112, Amazon
26 April 2014
  • Summary: Bought this based off reviews I read and was excited to start upgrading my home to AC from N. Got the router and the first thing I noticed is all the devices I had that ran on N, suddenly were getting a far slower signal than with my previous router.
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Overall 1
1.0

Poor quality & poor service

egfeitzinger, CNET
2 January 2014
  • Summary: It would put itself into rescue model after about an hour, and even with the current firmware wouldn't be able to restart itself. After many hours of frustration, I sent it in for warranty repair with specific instructions that they needed to let it run for a few hours to see the problem.
  • Pros: Fast and feature rich
  • Cons: Infant mortality -- it stopped working after about a month.
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Overall 2
2.0

Do NOT buy if you like plug and play electronics or if you want an out of the box router solution

MrPinrel "mrpinrel", Amazon
21 December 2013
  • Summary: I bought this based on the reviews which mentioned great range and broad set of features. As of right now I have 15 WiFi devices connected to our home network (computers, iPads, Nest thermostats, car, printer, iPhones, TV) so I thought it was worth going for a top of the line device.
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Overall 2
2.0

Customer technical support is non-existent

animusseven, CNET
12 December 2013
  • Summary: I bought this unit in July 2013. It initially had exceeded my expectations. The wireless range covered my house and my driveway, about 65ft distance from router. That was the good news. The bad news started about 3 weeks ago.
  • Pros: Has impressive wireless range and features
  • Cons: Big CON is tech support practically non-existent. There is no CHAT, or telephone support for networking hardware. The configuration software has some basic information functions, but not enough to explain how to configure a specific need. High price
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Overall 2
2.0

Not ready for prime time

Scott Massey, Amazon
2 December 2013
  • Summary: This router has great potential but because of high cost, intermittent wifi issues and bad support you should look elsewhere. I have been using it for almost a year now. For the past 3 months I have had intermittent wifi issues. Usually slowness and or disconnects in the 2.4ghz band.
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Overall 2
2.0

Take it from a computer engineer: do not buy this router

Elijah Kerry, Amazon
13 September 2013
  • Summary: I felt compelled to review this product based on several recent discussions with colleagues at work who also purchased the AC66U. Being engineers, we all pride ourselves on having the best technology, and so all of us read the same CNET reviews that led us to believe this was, hands-down, best in...
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