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Dummy.190587
6.3 out of 10

Zojirushi NP-HBC18

Great Deal: $265.00

Reviews and Problems with Zojirushi NP-HBC18

Showing 1-10 of 56
Overall 10
10

Worth every penny..made in Japan

SLB, Amazon
7 November 2013
  • Summary: Worth taking the time to review..MADE IN JAPAN, for those wondering. I've used it five times now and it performs magnificently. We make only brown rice had a 25+ year old Zojirushi purchased by my hubby when he was stationed in Japan, before we were married. We used it 2-4 times a week for the 23 years we've been married! However, this model is like the difference between a skateboard and a Jaguar...amazingly perfect rice, much better than I've ever made before.
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Overall 10
10

Perfect rice every time! High quality machine.

Guinea Piggy, Amazon
1 April 2013
  • Summary: Length:: 2:27 Mins This is not your average, cheapo cooker that you get at an Asian Store. This premium quality machine performs as good as it looks. You get professional, restaurant quality cooked rice every time. Pros: - Consistently cooks rice to perfection - Easy to use, easy to clean - Cooks a wide variety of rice (white, sushi, basmati, brown, etc.) - It plays theme songs when the cooking starts and ends - Stainless steel.
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Overall 10
10

I'm irritated, but still pleased.

Dinakar Sarma "Dino", Amazon
16 January 2013
  • Summary: I make and eat rice every day, three times a day (if not more frequently). I keep on hand at all times long grain white, long grain brown, basmati, brown basmati, short grain brown, white sushi, jasmine, and brown sushi rice. This means that I not only need a rice cooker that will keep my rice hot for as long as I need that pot to stay hot, but one that can and will cook multiple types of rice consistently and perfectly every time.
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Overall 2
2.0

The non-stick coating started to peel after 3 years

William L, Amazon
17 December 2012
  • Summary: I am very disappointed to report that my once trusted brand is not as good as I thought. Obviously I didn't expect the inner pan of the cooker would start peeling especially a $300 Zojirushi Japanese made model. We never abuse the unit and always clean it with water and soft cloth after use and never use any metal or sharp object to touch the inner pan surface.
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Overall 4
4.0

Thought this was going awesome.

S. Martin "Evergrace", Amazon
24 November 2012
  • Summary: I am not impressed with this rice cooker... for as expensive as it is I wanted something that cooked my rice to perfection.. not mush. The quality is great it just doesn't do a great job of cooking rice. I should have returned it.
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Overall 8
8.0

Story about this Cooker

Bob Ambal, Amazon
30 July 2012
  • Summary: In writing a review about this cooker, I have to say a small story. I saw this cooker in a friend's house, when I traveled to the West Coast (from North Carolina to Arizona) about 4 years ago. It looked rich on the counter top. My wife asked my friend's wife how the cooker worked and what it costs. The brand name sounded unfamiliar and unpronounceable. And my friend's wife said she paid more than three hundred dollars.
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Overall 2
2.0

inner shell came off and it's dead less than 3 years.

Chetmaychua, Amazon
7 June 2012
  • Summary: I use it for a year and the pot's inner shell came off ( $100 to replace the pot). This morning, I tried to cook and received an error E 06 ( manual said circuit errors, try to use a different outlet, no luck). I called the company and they suggest sending it in for repair. This one is purchased Sep 2009. Made in Japan and quality is like Made in China. I will never buy from this company again. I am Asian and we eat rice every day. I am going back to Tiger.
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Overall 2
2.0

It was a great unit while it worked

Saver, Amazon
30 May 2012
  • Summary: I purchased it in January 2011. The cooker has been used 2-4 times a week for the past 16 months. Everything worked great until this morning. The unit would not power up (the display still worked). A board needs to be replaced, and warranty is only 1 year. So, the cost came to be about 16 dollars a month. I am now waiting to hear about the cost of the new board.
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Overall 2
2.0

The coating of the cooking pan peeled off after 2 years

Yi Zheng, Amazon
19 December 2011
  • Summary: Haven't used any other rice cooker costing more than $100. This Zojirushi NP-HBC18 was amazing in the beginning. However, after using it almost every single day for about two years, the coating of the cooking pan starts to get peeled off. We have to stop using it and a replacement costs $100!
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Overall 6
6.0

Love the cooker, hate the pot...

DAVID P GROFF, Amazon
8 December 2011
  • Summary: I just bought my second replacement pot for this (my wife's) rice cooker - the non-stick scratches if you look at it sideways, and she worries about chemicals leaching into the rice. I think the culprit is a small metal stand grandma keeps using for steaming. Don't get me wrong, the cooker itself works great for many things beyond rice, but for an original $300+ purchase price you'd think the non-stick coating would be tougher - it looks like the first generation Teflon...
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