Summary: After less than one year the non-stick coating on the insert has started to chip and pit. I have taken very good care of this rice cooker, have only used the plastic rice spoon included, yet the non-stick coating is coming off on the bottom. I am very disappointed because other than this, the unit has performed well.
Pros: Easy as can be. If you can follow basic instructions this product makes some awesome rice. Quality feels very solid. I bought this for my bachelor pad and it makes so much rice I usually have some left over for another day or two. I have even some of that instant rice like uncle ben's box rice. It still cooked it just as it should. Enjoy!
Summary: spend a little more, get a little more. Even though I followed directions to a tee (rinsing rice, measuring, seating the bowl) -- it spewed water all over my counter. taking it back if i can find a retailer in my area.
Summary: To be honest, the model I purchased may be different. Purchased in 2007, $25, non-stick pan, glass lid and single "On" switch. Used approximately 20 times in 1 year before the switch malfunctioned and cooker randomly turned off. Decided to spend more money and purchase something that will work better and longer than 1 year. Went to www.rice-cooker-guide.com and ended up purchasing a Tiger rice cooker - which is phenomenal and in the end worth the huge price difference.
Summary: I loved this little guy, but the non stick coating started peeling off after about a year and I had to throw it away or eat teflon.
It was great while it lasted but the fact that Panasonic HAS to be aware of this problem and doesn't sell replacement pans smacks of planned obsolescence to me.
Kind of irresponsible or underhanded, I can't decide which.