Summary: Used it normally and it broke in exactly 6 months. Had a technician look at it and said the thermal fuse burned out. Now I have to track down if it's possible to purchase the fuse or I'll have to buy another rice cooker. While it worked, it cooked rice fine as long as you're not cooking a large quantity. It's supposed to have a 20 cup capacity, but if you cook anything over 8 cups, it doesn't cook well and takes forever.
Nonfunctional out of the box, can't take it apart to see whats wrong with it
30 July 2014
Summary: Before I start my review, let me just state that I bought this thing in 2011 but didn't get around to using it until 2014. It stayed in the box the whole time and remained out of the way, so it wasn't dropped or jostled or kicked or anything while in my possession. But by the sound of the reviews here, I think its likely it wouldn't have worked even if I used it immediately. The rice cooker is totally nonfunctional.
Excerpt: I have always been a huge rice eater because growing up it was cheap and afforable. I would think eating it so much would discourage my love for it but it hasn't and I've passed this love for rice down to my girls. I ran across this product while shopping and thought wow, this is specifically meant for cooking rice so I bought the Black & Decker Rice Cooker.
Summary: This is a bare-bones rice cooker: will over cook rice on the bottom, warm function will dry out the rice in about 60-90 minutes. Mostly, it broke after 4 uses and the cost to return almost equals the cost of the rice cooker. If you can swing it, go for a better model.
Pros: Small, space saving size Wasn't DOA Dishwasher safe
Cons: Worked only 4 times before it broke. Unlike the higher-end rice cookers, this one will "toast" the rice on the very bottom of the pot.