Summary: At first I loved this rice cooker - easy to use, loved the sealing lid. Then, after about a couple months, it simply started turning off in the middle of cooking rice. Ah, my favorite: half-cooked rice. Will attempt to return to the retailer that we bought it from.
Summary: I specifically bought this Cooker for a huge party I was to have ,as it specifically mentions it makes 20 cups of cooked rice. Totally misleading and wrong.....it barely makes 12 cups,and that too with a big mess. I would say it is best suited for 4.5 cups of uncooked rice/ 5 at the most. It cooks rice just fine,but I' pretty upset at how I was lead to believe otherwise....I would have bought another ,bigger cooker for the purpose.
Summary: I bought this rice cooker for my wife and we were both amazed at how fast this cooker works! The rice was perfectly cooked, and the cooker is VERY easy to clean and maintain. Would definately reccomend this appliance to any one needing or thinking about a rice cooker. I did have some questions about cleaning the cooker and received excellent response from their customer service depaertment.
Used it once, turned itself off, would not power back on
Tiffany Deering, Amazon
17 October 2010
Summary: I love this steamer, everything about it... except the fact that it will not turn on. I used it the day that I bought it, made some delicious rice and chicken. Instead of automatically turning to warm like it's supposed to, it turned off. And then it would not turn on again. I can see where this design with the power switch might be faulty.
Summary: THIS COOKER IS EXCELLENT. COOKS QUICKER THAN MOST AND ALWAYS PERFECT. STEAMER TRAY ADEQUATE, BUT I WISH IT WAS A LITTLE DEEPER, AS ANYTHING YOU ARE GOING TO STEAM "MUST" FIT WITHIN ITS SPACE. THERE IS LITTLE TO NO EXTRA ROOM ON TOP. THE PRICE MAKES IT A STEAL!!!! IM GLAD I GOT IT.
Summary: I've bought this unit since sept 2009, it worked perfectly and still working like new now. Everything is made of high quality and is similar to other rice makers out there. It seems like you are just angry that you were unlucky and received a defective unit which you can easily send back for a replacement.
Summary: I had a larger rice cooker but when the kids moved out,I needed something a bit smaller. This is the perfect rice cooker. I measure 2 cups with the included cup. Fill with water up to the 2 cup line,close lid and press the button! Comes out perfect every time.I have had this rice cooker for about two years and it still works great.It also comes with a steamer basket for vegetables and a plastic scooper for serving the rice.