Summary: Though it says its 20 cup, its 20 cup cooked rice, which is 10 cup cooker. I had one 15 cup rice-cooker from Aroma, which is bigger than this one. If you are changing the standard, please mention that in the specifications or description. Finally, it didn't meet my requirement, I had to return.
Summary: It is quick and easy to use. We have 5 children and they can use it themselves. We really like the way the rice tastes and it's consistency. It is a great product...we are very pleased with our purchase!