Summary: been waiting to buy this for over a year and found this one refurbished and delivered like new not a scratch on it and it runs all my tv's all 5 of them along with the satellite boxes , head units for stereo sound systems and my smart thermostat so they say will see..
Summary: I troed this remote and returned it. Can't beat the Harmony One! But it's discontinued, not sure why, its the best of the universal remotes on the market. This remote needs other items purchased to control lights, etc. And it doesn't allow many activities to be setup and labeled.
Summary: Works OK. Buttons, especially FF, etc. on top are in the wrong place. Better near the bottom, like the Harmony One. Also the Touch keys don't light up when you pick up the remote. You have to touch a button or the screen. Set up is easy, following the online prompts, etc.
Summary: There was no instructions, and I contacted customer service and got a run around (for two weeks!) finally I went to the web site and tried to download the software into the unit. The Logitech website doesn't recognize the 'refurbished' remote.
Summary: There are a few nice things with this new remote. I like the scrolling screen to select which activity to turn on. I also like the charging base. But overall, it just isn't quite as nice as previous remotes, lacking features such as the ability to change buttons, skip chapters, type in numbers, etc.
Summary: The touch screen is a HUGE improvement over our previous model Harmony. Hundreds of thousands of devices supported. The settings transferred seamlessly from old remote to new using Harmony software. Only thing missing is a "commercial skip" button, but certainly not a deal breaker by any means.
Summary: It's very good. I'm a very technical guy and I'm very happy with this -- but I think it will take some technical acumen or more importantly some willingness to "figure it out." The documentation is not particularly great but with persistence you can figure it out.
Summary: This was discontinued model (one before latest). Needed to replace Harmony One which broke after 4 years of heavy use. Wanted another Harmony so I could easily transfer commands from the old remote to the new one, and not pay full price. This fit the bill perfectly.