Summary: Got the remote about 8 months ago. Worked great, then stopped working for no reason. Luckily, had a protection plan with Best Buy. They swapped it out with a new one. Also, they upgraded me to the new design. The Ultimate. It's a lot more user friendly then the previous one. Works great. Very easy set up as I am not a techie. We use it for 7 things and all of them work great. Remote responds very quickly to your touch. I would recommend this product to anyone.
Summary: I have missed important parts of shows by hitting the poorly designed rewind switch that is next to the top of the remote and shuts off all of my components and missing something that was important enough to rewind. Switch the OK button should act as the rewind fast forward pause.
Can't believe this is from the same cpy as the ONE
6 November 2013
Summary: I've been an avid Harmony remote fan for years and have three Harmony One's in my house. Unfortunately I've had the same reliability issues as others and was forced to replace one due to swollen battery issues and chronic charging problems. I bought a Touch... and I can't believe that this is from the same company that made the great Harmony One. Usability is very poor compared to the One.
Summary: My first Harmony remote, the One, was a real disappointment. Thinking it would simplify life by allowing me to consign three remotes to the drawer, my partner found the One very difficult to operate and over complicated. Fortunately for me it went faulty within six months and Logitech replaced it with the Touch.
Summary: I highly recommend staying away from the Harmony remote line. I have had 5 Harmony remotes 890, 1000, One 900 and the 1100. 3 of the 5 have stopped 1.5 to 2 years after purchase. 2 due to hardware malfunction and one due to a defective battery which broke the battery cover and become swollen. Customer service provided me with a discount code for 15% off. which i meaningless since buying from them is more expensive than amazon even with the 15% off.
Summary: The objective of this design seems to be to reduce size and number of buttons. Improvements: 1. I would have adopted the screen design but kept most of the buttons on One. 2. The size reduction is not as necessary as conveniently located buttons. The One has an edge. 3. The Favorites system is great. If you add the screen program to One you would achieve a very convenient remote. 4. The screen management is good but not as intuitive as claimed.
Summary: Got two of these for replacements for my awsome harmony one remotes. I have had harmony remotes now for over 8 years. They are the best. But with this new Harmony Touch the way they put the play fast forward stop and pause buttons on top is horrible and very awkward to hold especially if you used to using the harmony one and if you fast forward alot on DVR.
Summary: Tried to upgrade from a Logitech 880. It won't recognize the Touch device on the computer. The software (7.7.0 is the latest) still refers to Win XP and Vista. No mention of Windows 7, which might be half the problem. Tried on multiple computers. Bottom line: If you want to program your device, better get it right the first time. And if you upgrade, you'll have to start all over again.
Summary: Unlike other reviewers I love the touch screen and don't have any issues with the play/pause/ff/rewind buttons being above the screen and the others below. I rarely use them as I prefer the gesture screen. Overall it is a great replacement for my Harmony One.
Summary: I dont usually write reviews on products but had to with this product. I bought this remote this afternoon and after getting it home and reading the easy to follow instructions had it setup in about 20 minutes.the touch screen is very responsive and i like the fact that you can customize the background screen with the many default options or customize even further with any personal picture in your picture library.Ialso love the sleek design and the fact that it needs no...