Summary: This was discontinued model (one before latest). Needed to replace Harmony One which broke after 4 years of heavy use. Wanted another Harmony so I could easily transfer commands from the old remote to the new one, and not pay full price. This fit the bill perfectly. Did not come with paper instructions, but everything else was included and the transfer worked perfectly. At first did not like layout of buttons but it is growing on me!
Summary: Easy to set up. Easy to use. My wife constantly complained about the difficulty of switching between devices on our video system. This remote allows one touch ease between those devises. She loves it!