Reviews and Problems with Logitech Harmony Smart Control
Showing 1-10 of 336
Device was defective, poor experience
James L., Newegg
4 September 2015
Summary: Returned by RMA, but was not given the option of replacement. Item was no longer available at the price I payed and customer service would not match the price. Bought one from another retailer online, works fine.
Pros: None, the device was defective
Cons: Device would not connect to remote. According to logitech tech support the Hub was for an ultimate remote.
Summary: The best Harmony control yet. I just bought my second one to replace a Harmony 650 that worked fine except that if you didn't keep it pointed at the equipment some devices would be left on or off. With the Smart Control this is not an issue.
Pros: I now have 2 of these, one is more than a year old. The best feature for us is that you don't have to point the handheld unit at your equipment, all the iR signaling is handled by the Harmony Hub and attached IR Blasters. Setup is easy and the Harmony database has codes for every IR device I have...
Cons: A little pricey, doesn't control computers, may need extra IR emitters (IR Blasters) depending on how your equipment is situated. Another IR emitter jack would be nice - there's only 2.
Summary: When it works it's great but I have trouble keeping all functions working. One day it will turn everything on but will not turn everything off. Next day it works fine. Later that day it will set sound system to wrong input. I'll keep trying but I'm not happy with it
Pros: does exactly what it says it will. somewhat easy to set up. light, quality remote, great IR blaster (the home unit).
Cons: not the greatest with bluetooth communications with devices. when i attempt to use my google tv from the remote it doesnt work at first. in order for it to work i need to grab my phone and attempt to control the google tv from there first. it will then connect over bluetooth and the remote will s...
Summary: If I can get it to work with the receiver this thing would be a 4 star device. It's not the best featured but it's high. The windows software felt old school but did easily let me customize with large amounts of granularity.
Pros: Customization is new with this device. It's manage via an app which for me is an Android device. I have their app installed on my Nexus 10 and setup was a breeze. It has an area to pull in my profile which didn't work as expected as I was replacing an older Logitech Harmony remote that got water ...
Cons: Unfortunately the IR blaster has been giving me a lot of grief. It will work sometimes and not others. I've tried both IR ports in the rear to no avail. It has no problems with my TV but has a large problem with my AV Receiver. Previous remote have not had issues including using the Logitech Revu...
Summary: I came from a Harmony 880 that finally gave up the ghost. I miss having the custom action window and having everything on one device but I was able to adjust quickly. All of my settings on the 880 were imported easily into the new Harmony software so setup was a breeze.
Pros: The WiFi connected hub eliminates the need to hold the remote facing devices while an activity loads. Sturdy remote with nice buttons and a great battery life. Harmony App works great in conjunction with the remote
Cons: For some of the more advanced actions you need to use both the remote and the Harmony app. The biggest omission is the help button. The Help option is available only through the app. Only three activity buttons on the remote.
Summary: It is an improvement over my old Harmony 620 and I love the IR. Apps is ok but I prefer using the remote. I find it too much time to open your apps just to control the TV. Not a con but a suggestion - there should be a default to future Harmony where you can turn off all that will act as reset if...
Pros: IR is an improvement App is ok, but I end up usually using the remote Nice looking
Cons: One could easily forget what is programmed in the second function of a button An issue for other members of the family who did not set up the remote Once they keep on using it then the wife stops asking :)
Summary: My old Logitech Harmony finally died and I decided to upgrade to replace it with this Harmony Smart Control. This one represents a huge improvement over my old Harmony remote which used IR signals.
Pros: Don't need to aim the remote at the equipment stack. Also, very responsive!
Cons: I use a Belkin power strip with a remote to power off my equipment when not in use to conserve energy. Too bad Logitech doesn't support the Belkin power strip.