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Logitech Harmony One
5.4 out of 10

Logitech Harmony One

Logitech Harmony One Advanced Universal Remote The Read more

Great Deal: $249.99

Reviews and Problems with Logitech Harmony One

Showing 1-10 of 43
Overall 2
2.0

Great while it lasts...

cmaddeaux, CNET
12 January 2013
  • Summary: I purchased the Harmony One in September of 2011, the unit died within 6 months, I RMA'd the unit via logitech only to have it fail again just after it's 12 month warranty expired. Logitech is unable to provide me repair service and had suggested I buy another remote.
  • Pros: easy to configure
  • Cons: poor build quality
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Overall 1
1.0

Great Remote/ dismal programing

RandyLJames, CNET
25 July 2012
  • Summary: It is a terrible shame that such a good remote would have such a terrible support system.
  • Pros: Does almost everything.. The macros are great, device coverage equally good..
  • Cons: SETUP SETUP SETUP..... Some genius decided that an "online only" setup was the cool way to go.. FAIL... while the database of devices is spectacular.. the servers themselves are horrid at best (see the Logitech forums, literally hundreds of complaint
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Overall 1
1.0

Do NOT buy, in spite of the pros. The CONs win.

jmb_co, CNET
23 July 2012
  • Summary: Under no circumstances should you buy this product. It is DEFECTIVE. The re-chargeable battery provided by Logitech will expand over time such that you can't remove. Here's the note from my Logitech support case on the subject:
  • Pros: Functionally good. Worked with lots of devices. IR is so 1970's, but that's not really the remote's fault - devices are stuck in the 20th century.
  • Cons: Per Logitech: "the reason why we do not have the instructions on how to remove a bulging battery is because we do not recommend to remove it. This may cause harm to you and to the remote if you try to remove the remote by force"., Need I say more?
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Overall 2
2.0

You will need the extended warranty!

mobilephonebill, CNET
19 July 2012
  • Summary: If it weren't the only universal remote that is so easy to program, I'd not be buying my third one in four years! This time I'm getting the Extended Warranty. I recommend you all do the same.
  • Pros: Very easy to program. Great device library. Super simple to use. Fair to good customer support.
  • Cons: Very cheap components (memory fails easily). Not intuitive and confusing screen layouts with complex AV receivers - you will have to redo ALL 20 "pages" of commands.
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Overall 1
1.0

Harmony remotes are great. This one is not. Don't buy.

thedbone, CNET
18 April 2012
  • Pros: This is a well designed remote, with significant software improvements over the 880 that came before it.
  • Cons: You'll love it for 3-4 days until you realize that's how often you need to charge it., Remotes fall off teh couch occasionally., The first time you drop your brand new, still under warranty Harmony One, the screen will immediately stop working.
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Overall 1
1.0

peice of crap

98slowbra, CNET
31 March 2012
  • Summary: worked for 10 months then went dead, will not charge off the cradle or charge off the USB. Save your money this remote is pure junk.
  • Pros: nothing at all but junk
  • Cons: will not work with Denon 4306 AVR, will not work with Comcast cable box
  • Read full review
Overall 2
2.0

Poor Durability

ajknoxsb, CNET
14 March 2012
  • Summary: I have owned this remote for less then 3 months. The screen went white with distorted black images. I called tech support and they informed me it had been abused. To my knowledge, the remote had not been dropped and shows no sign of abuse.
  • Pros: Easy set up & Mac Interface
  • Cons: Pathetic Touch Screen - Broke in less then 3 months with no abuse!
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Overall 2
2.0

Buyer beware

Anonymous, Newegg
10 March 2012
  • Pros: Some very good concepts, one touch to turn all all devices needed for an activity
  • Cons: I have purchased many Logitech products over the years and the way the quality has gone down is shocking. I replaced a Harmony 880 remote that I've had for 5 or 6 years with a Harmony One. One thing that I didn't see anywhere is that the Harmony software will not install on Windows 7 64 bit. That...
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Overall 2
2.0

inconsistent operation

Andy R., Newegg
6 August 2011
  • Pros: looks nice
  • Cons: The programming of this device depends on the contents of a database. Perhaps the most mainstream devices have accurate information, but mine seems to get grief with timing issues. Have spent many hours with tech support over the last month. Still cannot get the thing to stop causing intermittent...
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Overall 2
2.0

The most expensive disposable lighter of remotes

andykay, shopping.com
7 July 2011
  • Summary: Great till it breaks, at which time Logitech expects you to buy another. Buying a disposable item that costs this much is not a good consumer decision!
  • Pros: Easy to program, great software, ergonomic
  • Cons: EXPENSIVE, fragile, NO SUPPORT!!!!
  • Read full review
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