Reviews, reviews, reviews...

6.2 out of 10

Logitech Harmony One

Logitech Harmony One Advanced Universal Remote The Logitec Read more

Great Deal: $8.85

Reviews and Problems with Logitech Harmony One

Showing 1-10 of 318
Overall 8

One For Four, Not A Bad Deal

vemartin, shopping.com
7 February 2013
  • Summary: I would highly recommend the Logitech Harmony One Touchscreen Remote Control ; this one unit has successfully replaced four remotes.
  • Pros: True universal control; easy to install & configure.
  • Cons: Touch screen is a little too small.
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Overall 6

Harmony One - Form over Function

tjapkesg, shopping.com
15 January 2013
  • Summary: A good remote, but expensive.  Touch screens are gimmicks that require you look at the remote.  It will work well for most, but it can be tough to optimize.
  • Pros: Charging dock, supports more devices, easy initial setup.
  • Cons: Expensive and fragile relative to cost.  Tougher to fine tune.  No backup.  Touch screen.
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Overall 2

Great while it lasts...

cmaddeaux, CNET
12 January 2013
  • Summary: I purchased the Harmony One in September of 2011, the unit died within 6 months, I RMA'd the unit via logitech only to have it fail again just after it's 12 month warranty expired. Logitech is unable to provide me repair service and had suggested I buy another remote.
  • Pros: easy to configure
  • Cons: poor build quality
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Overall 10

best in class-Works great but a bit touchy for medium to large fingers

shieber, shopping.com
5 January 2013
  • Summary: Work by activity so easier to use than a universal devicdes that controls devoices one by one.
  • Pros: Very versatile--easier than other universal remotes
  • Cons: Small touch screen
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Overall 6

Batteries: they are near impossible to extricate.

Rook2, CNET
14 August 2012
  • Summary: This IS still one to purchase. If they were cheaper, more user friendly in its programming AND better, easier in changing its ever dying rechargeable battery, I would say it would be perfect.
  • Pros: When it works it is great.
  • Cons: Eats rechargeable batteries, is increasing difficult to program.
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Overall 1

Great Remote/ dismal programing

RandyLJames, CNET
25 July 2012
  • Summary: It is a terrible shame that such a good remote would have such a terrible support system.
  • Pros: Does almost everything.. The macros are great, device coverage equally good..
  • Cons: SETUP SETUP SETUP..... Some genius decided that an "online only" setup was the cool way to go.. FAIL... while the database of devices is spectacular.. the servers themselves are horrid at best (see the Logitech forums, literally hundreds of complaint
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Overall 1

Do NOT buy, in spite of the pros. The CONs win.

jmb_co, CNET
23 July 2012
  • Summary: Under no circumstances should you buy this product. It is DEFECTIVE. The re-chargeable battery provided by Logitech will expand over time such that you can't remove.
  • Pros: Functionally good. Worked with lots of devices. IR is so 1970's, but that's not really the remote's fault - devices are stuck in the 20th century.
  • Cons: Per Logitech: "the reason why we do not have the instructions on how to remove a bulging battery is because we do not recommend to remove it. This may cause harm to you and to the remote if you try to remove the remote by force"., Need I say more?
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Overall 2

You will need the extended warranty!

mobilephonebill, CNET
19 July 2012
  • Summary: If it weren't the only universal remote that is so easy to program, I'd not be buying my third one in four years! This time I'm getting the Extended Warranty. I recommend you all do the same.
  • Pros: Very easy to program. Great device library. Super simple to use. Fair to good customer support.
  • Cons: Very cheap components (memory fails easily). Not intuitive and confusing screen layouts with complex AV receivers - you will have to redo ALL 20 "pages" of commands.
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Overall 8

Very happy with it

rdeal2, CNET
24 April 2012
  • Summary: A great product and was my favorite Christmas present that I received this year. Heck, even my kids can now easily play games on the xbox, watch TV via cable, and watch DVDs without having to use multiple remotes: even the 5-year old can use the remote!
  • Pros: Love the programming capabilities, especially the ability to place delays between commands. Had a problem where the Harmony was sending the commands too fast to the device, and the delay capability was just what was needed.
  • Cons: Sometimes the remote gets confused about what is and is not turned on. The help built into the remote isn't very good.
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Overall 1

Harmony remotes are great. This one is not. Don't buy.

thedbone, CNET
18 April 2012
  • Pros: This is a well designed remote, with significant software improvements over the 880 that came before it.
  • Cons: You'll love it for 3-4 days until you realize that's how often you need to charge it., Remotes fall off teh couch occasionally., The first time you drop your brand new, still under warranty Harmony One, the screen will immediately stop working.
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