Summary: Contacted Logitech Support with an issue and they said my device has been registered to three other people in the past. They wouldn't support the device without charging a fee. Refurbished in common terms presumes certain minimum standards, one being the expectation that you can still get support on...
Pros: Device's technology is impressive. Functions well for most part.
Cons: Device accessories have significant scratches and look as if they were pulled out of the trash. Manufacturer won't provide support unless a "small" fee is paid.
Summary: As of now, the RMA was approved and the replacement is being packaged. I will either update this review or add another one. As for the old remotes battery, it has the blue label and is swelling up to much. It's a known problem, and the battery's with the white label don't have this issue.
Pros: The remote came and looked brand new. The box was a little beat up, but that's not a problem.
Cons: The remote came without the battery. Because I am replacing a Harmony 880, I put it's (older and defective) battery in 900. It worked fine, except that the page up button did not register without pressing much harder then the other buttons. I could feel and if it was quiet hear it press and "clic...
Summary: Logitech does not recognize these refurbs as "official". You will not get any support or warranty from Logitech on these.
Pros: Nice Interface - touch screen works well. Good button placement
Cons: No Sequences - I used them on 1 previous harmony remote and it is missed on this model. If upgrading from a harmony remote with a number less than 900 you must create a new account and start from scratch.
Should be marked "Used" or "Open Box" - this is not refurbished at all.
Seth K., Newegg
6 March 2013
Pros: This product works as designed, and all components are included. The RF extender is a very nice feature.
Cons: This is clearly not a refurbished the product. All the parts were basically thrown back in the box, and nothing was even cleaned prior to shipping. This item should be marked "Open Box" or "Used", saying it is refurbished is misleading to a customer like me who frequently gets refurbished items.
Cons: The software has to contact Logitech to even make small changes. Their server are atrocious and simple tasks can take an hour due to constant network time-outs. Also can be difficult to resolve issues when multiple devices are used and the power on/off command doesn't control all the devices, esp...
Great remote, Not great price, Needs Finess in Build Quality
Joshua C., Newegg
15 September 2011
Summary: I wish the screen was bigger, had a higher resolution and had the responsiveness found on most smart phones these days. I also wish there were more icons for the custom soft buttons (on screen buttons) and that you could change the Custom Activity graphics.
Pros: Computer based programming is easier to control complex situations and activities. Works great for Media Center PC and keeps track of what's on and off very well. I really like the charging dock and how the remote sits beautifully in there and the RF blaster has nice build quality too. I'm keepin...
Cons: If I were to guess a price on this remote after using and not knowing the MSRP, I would say $129 tops. Price is too steep for the build quality. Touch screen is not responsive and sits about a 1/4" under the surface. Buttons feel cheep and require a bit more of a firm press making multiple clicks...
Summary: I bought this remote based on the reviews on this site but they forgot to indicate there is no free support after 90 days. After that period you have to pay 30$ just to talk to customer service.
Excerpt: Mu 890 view screen quit working after only 1 1/2 years. You can't send these to be repaired,you have to buy a new one. The 900 replaced the 890, and works nicely if you are in close range. It has nowhere near the range of the 890 which is a bummer.
Pros: Easy to understand menu system.
Cons: Lousy distance for a remote. Expensive. Can not be repaired, must be replaced!
Summary: Man kan lett forledes til å tro at denne kan kontrollere komponenter med RF. Tvilsom produktbeskrivelse på Elkjøps nettside og Logitechs egen supportside gir inntrykk av at denne kan styre f.eks NEXA trådløse dimmere.