Summary: Logitech must hate us all as they have been steadily removing useful features and adding gimmicks. The Harmony 900 was easily their best remote, even though they had removed macros from it. Having created such a great remote, they have decided to discontinue it and replace it with an inferior remote (Harmony Touch) that has been universally panned by critics for both usability and the lack of RF.
Pros: Controls devices well, rechargeable and holds charge for a long time (at least for the first year), software does a decent good of creating automated, intelligent macros.
Cons: Sometimes you have to give it a good shake to fire up the screen, battery life dropped notably after first year, no user defined macros, RF blaster is sluggish, HAS BEEN DISCONTINUED!!!
Logitech is #1 for a reason! This remote works great
26 January 2013
Summary: This remains the top of the line remote as judged by CNET and is an award winner for a reason. A side note, when I bought my One, I had the white screen problem and returned it for a new one and never had the problem again. Knock on wood Ill never have that issue again.
Pros: I have now owned 4 different Logitech remotes from base models all the way to now the 900 and they are all great. I was surprised to read all the negative reviews about this remote. It is similar to the Harmony One but is sleeker
Cons: The only complaint I have is you cannot alter anything actually on the remote unless you go to the software on your system which is a pain and which the Touch has. This remote works to control all of my 10 components and I have not had any issues.
Best, easiest user-programmable remote on the market
10 November 2012
Summary: I am a big time fan of this remote. It saves your programming settings on line in your account, so it is very easy to tweak the settings to make it work perfectly with your devices. It is 2012 and I was able to easily sync it with four different brands of devices, including one that is 8 years old and one that is 5 years old.
Pros: Sleek, Easy to program, Compatible with a huge range of devices
Summary: I have owned two of these remotes. The first lasted six months when it began to reboot on its own, have a fuzzy screen, then finally would not even start. The best that Logitech customer service could offer was, "Is the battery charged?" (Yes, it sat in it's cradle from the time that it started acting up, since it would not work anymore. That did not solve the problem). The first remote was under warranty and was easily replaced by returning the remote to the retailer.
Pros: Ease of set-up, RF capability, re-chargeable.
Cons: Does not work after 6-13 months of standard use.
Summary: THIS PRODUCT DOES NOT LAST. If you just touch it, sit on it, drop it, hold it in your hand to long it will just stop working and will never work again. If you have taken time and read other reviews they are all true. For the review that say they love the product have not had the product for more than 13 months. It will break and no repair avaliable any where, believe me I have tried. Logitech has really let the consumer down on this product.
Pros: It worked day one
Cons: - Their approch to out of warranty go away, - No place to have it repaired, - Garrantied to break, - 2 adults get to used it for 4 months then it breaks, - Please have a method to have this product repaired, why not?
Summary: I bought this remote with great expectations. Alas! I am disappointed straight away at the lack of programmable macro commands. How can this be the top universal remote without macros? Logitech calls them sequences and they have been disabled for this model. It reduces the flexibility and functionality of this remote. I have owned Logitech 885 before this. The Harmony 900 is actually a less functional, less flexible remote.
Pros: Ergonomic feel and looks., Nice screen.
Cons: Not real RF remote., No flexibility because it lacks macro programmability or sequence as Logitech calls it.
No out of warranty support software rarely gets updated
12 September 2012
Summary: more cons:
Pros: controls everything, has RF to infrared box, but only one unit that has to have line of site with everything
Cons: software is outdated user experience and slow to setup, slow to switch activities, up to 10 seconds, no out of warranty support, just buy a new one!, overpriced, when a remote that does less than an iPod (touch) costs twice as much
Extremely limited compared to similarly priced devices.
18 June 2012
Summary: I can't believe CNet called this the best remote ever. Logitech was great years ago, but it's not even close anymore.
Pros: Decent ergonomics on the remote., New buttons that correspond to the colored buttons on TiVo and Blu-Ray remotes., RF to IR extender included.
Cons: * Cannot program multiple custom steps to a single button press., * Ugly, awkward, text-based, desktop application., * Function support is hit or miss on devices., * No IP support of any kind on $400 remote., * New account required for each new remote.