Reviews and Problems with Logitech Harmony 880 Advanced Universal Remote
Showing 1-9 of 9
Requires web service to configure but often down!
23 July 2012
Summary: I would not purchase another Harmony remote until Logitech has their web server more available. I have two different model remotes which I have not been able to make changes to for 2 days now. Logitech has not released a statement nor when they expect their service to be available again.
Pros: Nice screen and very configurable.
Cons: The myharmony web server that is mandatory to configure the remote is often down for days at a time. Making a trivial change can be frustrating if not impossible when this occurs.
Summary: Apparently I pressed the touch screen too hard and it cracked. Think about that: it's a touch screen, and you have to press it softly. That's the dumbest thing I've ever heard. So now I can't read anything on my screen. What kind of shoddy material is this made out of? Ever heard of gorilla glass?
Cons: Cheap screen/hardware; terrible customer service
Summary: The product comes with desktop software that can be installed locally and used to program the remote to work with all of your devices. Unfortunately, the software is slow and bugy. It hung 4 times while I tried to configure devices and each time I had to kill the software and start over.
Pros: Nice concept. Once programmed (hours of effort), does seem to work.
Cons: Setup Software and Web Site are NOT user friendly and are very hard to use, slow, and buggy.
Summary: I tried to install the software on two different machines with two different security suites. Got the software to install. Couldn't get the web interface to work. First, the interface asked that I use only ancient browsers (Netscape 6.2 or earlier.) Second, it insisted that I drop my firewall.
Summary: One of the big disapointments in my living room. buttons way too small, not easy to use. Several trips to program it resulted in shelving the unit. The TiVo control has more use by far that the Harmony 880. This is a good idea still waiting to happen.
Cons: Buttons too small, display too small, hard to program, and when programed, doesn't work correctly.
Summary: While in theory the Logitech Harmony remotes work very well, I have yet to see them work their magic. My advice would be to go with a brand of universal remote that has years of experience with home audio video equipment.
Pros: looks cool
Cons: Reliability. Web based configuation tool. Charger Stand. Everything about this remote is a weakness.
Summary: Harmony replaced this remote that I purchased at Christmas in February after it basically didnt work during that period of time. The new one has worked reasonably weIl until today, completely broken, it wont due anything.
Pros: none so far, cant get it to update program/ broken again
Summary: I was so hopeful when I read about this product. It looks great on paper but the reality is that this tempremental little device is not ready for prime time. Any quick motion will cause it to reboot (which takes 1-2 min). Most times you pick it up from the cradle it will reboot.
Pros: Well conceived product. Easy to use once programmed.
Cons: Very tempremental device, often reboots. Fragile. Often fails to charge properly on cradle.
Summary: Final Update (08/27/05): Overall opinion - Time to take advantage of my 30 return policy from where I ordered this remote and go back to my Harmony 688. Save your money and reduce the level of frustration; the Harmony 688 is a better buy. (Please see final comments A. - C.) - Doowop02 A.
Pros: Logitech tech support is just a phone call away and helpful sometimes, but compared to my previous Harmony 688 - Color screen with icons; that's about it so far.
Cons: Update (08/21/05), I've lowered my rating to 1 star; Too many for the limited 200 character space available here; please see below comments. If I begin to enjoy the use of the 880, I'll let you know.