Pros: When I read about this remote in the CNET reviews, I loved the concept and when I first purchased it, I was reasonably pleased with its performance. It did take some trial and error to fine tune it but I was generally happy with it, until...
Cons: ...about a month after purchasing it, it locked up and stopped working. Their customer service was very responsive and sent me a new one but this one stopped working after just a few hours. They are sending me another new one and this point I am regrett
Pros: Excellent customer support. I would recommend for simple systems though. Setup was easy.
Cons: The last row of buttons was completely dead. I should be contacted within a few business days about a replacement. Center hard plastic joystick button seems cheap. Switching inputs takes forever on Samsung HLN507W DLP. That might be the Samsung's fault th