Summary: I played with this remote for the better part of two days to get the programming right. I never did get it exactly the way I wanted. The OK/SEL button just would not work, apparently not software just a mechanical failure. I am returning the unit. I can live with time consuming programming and even incomplete programming and maybe I would even use a replacement unit if it worked. But, I could never get used to those tiny little mushy buttons placed so close together.
Summary: I HAD 3 REMOTES (TV, DVD/CD PLAYER, CABLE) AND I WANTED JUST ONE... 1. It arrived with no instructions nor software. I had to write an email to the vendor. Their reply was prompt with an URL to upload the instructions. So far, annoying but OK. 2. From the computer you need to give the details about the devices (TV, DVD player, etc). I had only 3 devices to do. It took me about an hour to get all 3 inputted into the remote. A bit more annoying, but still OK. 3.
Summary: I bought the cheapest Logitech Harmony remote I could find, the H688 from Computer Geeks after my usual research on Amazon. I am extremely satisfied with the H688 despite shortcomings mentioned in other less glowing reviews. The buttons are small and the way it works is quirky but this is the ONLY universal remote with any kind of real world support.
Summary: We've had this remote for some time now. I wanted to give it time before I wrote this review. So.... after several months of using this product... it was easy to setup and program... but it continues to have problems turning on/off the combination of programmed components the first time out. Invariably, we have to use the "Help" button to synchronize the components properly. Its better than before... better than using multiple remotes...
Summary: I've owned this remote for 3.5 years. Prior remotes have ranged from the Radioshack 1594 & Kameleon jp1 computer-programable remotes, to the Sony rm-vl900. This was my first Harmony, and it's one tough unit. It was dead-easy to program using the web interface (try programming a Radio shack using a home-built jp1 plug adapter, macros and an excel spreadsheet! THAT'S difficult!).
Summary: Best bang for the buck universal remote on the market. The internet setup, though confusing at first, is fantastic once you understand the configuration flexibility it provides you. The help function on the remote is so easy even my anti-tech wife finds it easy to operate. I listen to my neighbors who have Universal brand remotes complain they can't figure out how to turn their gear on. No problem at my house. I have four of these.
Summary: This is a must have if you have many brands of equipment in your home theather. I have three kids ages 8 and down and they know exactly which button to press to play video games, to watch a DVD or to watch tv. Takes some time to set up but is very friendly. The only con is that it is too fragile, I have bought four units in the past 2 years since the buttons got stuck on three of them and one got the screen broken.