Summary: If I didn't have so many hardware problems, I could overlook some of the other annoyances. I only wish they'd open up the remote to allow advanced users to hack it into submission.
Pros: My wife/parents/in-laws can finally use the home theater system without a two hour tutorial. Incredibly easy to use, and programming via USB is killer. "Smart state" functions allow you to control your devices even if they don't have discrete on/off or input source commands. It's a great form-fac...
Cons: 1) My remote was replaced once, and I've had to replace the rubber keypad as well. And now the device is "acting up". I expected better from such a (relatively) expensive device. 2) Not macro-based like other remotes, so though it's "smart", it's actually quite limited to what THEY want you to do...
Summary: I've had programable remotes before and this one seems to be easier by doing it all on-line. One feature I've NEVER had before is the one-button macro that will turn all the correct components on but will also turn them all back off.
Pros: Being able to set up everything and then program the remote. The on-line database seems to have just about every product ever made. Change face plate colors. Wife loves being able to punch one button to either watch TIVO, a DVD, or listen to CD.
Cons: That blasted ring. It is awkward to use. Would like to have channel and volume buttons closer to top. But, remote is smaller than most, like it ws designed for smaller hands (women).
Summary: I couldn't get it to work properly with my satellite box, but I think it has more to do with the box and less to do with the remote control. I even manually programmed the Harmony with the satellite remote with no luck.
Pros: Easy to program. Easy to customize. If my wife could figure it out, anyone can figure it out. Easy to find "glow" button.
Cons: Couldn't get it to work with my digital satellite box.
Summary: I have used a Phillips for the past two years and this remote is much simpler and easier to program. I was very impressed that my receiver and cd player were in the database as they are not common products. I highly recommed thid remote!
Pros: This remote is the best universal remote I have ever used. Setup is extremely simple using the web guide and the few problems that I did encounter were easily fixed. It controls all my components as expected and makes their use much simpler.
Best Universal Remote but the Customer Service is even better
Jerry M., Newegg
1 November 2006
Summary: I recently had a problem with a spot on my LCD screen caused by my cats knocking the remote across the room on a hard floor. It was still under warranty so I called Logitech support.
Pros: With the USB connection and online setup it's a real straightforward process. The best part is when you run into problems you can email or call and the techs can set it up for you. After they are done, just plug in your remote and hit update! Problem solved.
Cons: After heavy use some button graphics rub off. If you use the glow function too much the battery life is real short.
Summary: This is a great remote. About the only complaints I have are the ridiculous web based software. It should be PC based and not require web access to program a remote. Also I think the Channel/Vol and number keys should be a bit higher up on the remote and I'd like to see the backlight button have a...
Pros: Highly Configurable PC Programmable Solid Construction Backlit
Cons: Web based programming Setup slow because of website response Channel/Vol/Number keys a bit too low
Summary: Those "I want max configurability" geeks out there will love this remote. Those "I kinda know how to use my computer" people, stear clear. Simple enough to configure, but anyone who isnt at ALL computer savy may want to look elsewhere.
Pros: VERY configurable and can learn ANY commands. Sometimes has MORE button commands than what the factory remote for the units come with.
Cons: Wish the website based software was done on local computer for speedier simple changes, but this con is in no way a "Dont buy" factor.
Summary: Overall, I am very happy to be rid of three remotes and be able to just use one. It can be a little tricky to get the remote just how you want it, especially if your TV has its nuances (I have a Syntax LCD)... but it is working fine for me
Pros: It controls all of my devices and the setup is not too complicated. The softkey functionatlity is nice and expected from a high-dollar product.
Cons: The buton layout seems a little awkward. The number buttons being on the bottom of the remote make them difficult to use without contorting your fingers around. It would also be nice to be able to assign buttons/softkeys to multiple step processes (e.g. press a button to do several things at once...