Summary: This thing would only control all three devices about 80% of the time. Constantly having to get up and make changes manually. Constant source of frustration. And it eats batteries like candy. I will not have another one.
Summary: I bought this remote today to replace my old 670 which I found hard to read in low light conditions. I love everything about it except I can't use it and forced to return it. It has very stingy and likely arbitrary 5 device limit. I have 6 devices and planning to add another one or two in the future. I've been buying harmony remotes for ages so that adults can also navigate my AV system. I'd pay twice as much for 650 allows 8 or more devices so I'm covered.
Summary: The happiest moment of my Harmony 650 experience happened when I found my Best Buy receipt and I was able to return it for a trouble free and complete refund. I have a samsung smart TV the Harmony pretty much transformed it into a dumb TV . I spent three sessions on the phone , I was given 27 steps or interfaces to get the remote to bring up the Smart Hub.
Summary: Had the harmony setup by dealer, quit working in a matter of days. Got dealer back out, worked fine for a couple of days it messed up again. Removed battery's put remote in a drawer, after a couple months called dealer he got it working again (for a service charge). It has messed up again, one hour after dealer left, it appears that wife and I are not smart enough to use the remote.
Summary: As soon as I received the remote, which I purchased on line, I followed the instructions for set-up and it first it seemed fine. In a few days though it seemed to lose its mind, refused to do some tasks and continually wanted to go back thru the set-up. As far as I am concerned it was money wasted. I do not have the time or the patience to continually go back and reprogram this thing. My wife, who is a lot less tech savvy than I am found it impossible.
Summary: A ton of great features. Too bad they don't work. I have had the remote for three months and it has never worked properly. I have spent countless hours on my own and on the phone with tech support trying to get it to work properly.
Summary: Maybe this product will work properly on some systems, but it will not play nicely with mine. I find this to be odd, since I only have it hooked up to a television, receiver, blu-ray player and cd player, all of which are manufactured by major electronics companies. This remote randomly switches inputs on my receiver, and is unpredictable as to whether it turns the proper devices on or off.
Summary: It was "Referbished", but I took out of the box, tried three different sets of battorys, The screen somewat lit up and the buttons lit up but that was it. Connected it to the computer but Myharmony could not find it. I am waiting for a replacement.