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Logitech Harmony 550 Advanced Universal Remote
5.3 out of 10

Logitech Harmony 550 Advanced Universal Remote

Logitech Harmony 550 Advanced Universal Remote The Logite Read more

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Reviews and Problems with Logitech Harmony 550 Advanced Universal Remote

Showing 1-10 of 21
Overall 4

Caution when changing computers

dws1234, shopping.com
21 September 2009
  • Excerpt: If you change computers, the Harmony software will have to be reloaded.  There are problems with this, as the software no longer recognizes your id and password. In addition, the remote forgets some buttons, and there is one function that is an extremely difficult problem.  I still cannot get it to turn my Directv HD receiver on or off.  And now, Harmony wants to charge me $29.95 to talk to them.
  • Pros: Most commands work.
  • Cons: The remote does not work if you have to make any changes.
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Overall 2

Harmony 550 Remote - Thumbs Down

st337, shopping.com
26 July 2009
  • Summary: Do not waste your money on this. Unusable remote due to poor LCD.
  • Pros: Online list of devices
  • Cons: Cannot read screen - makes device unusable. No support.
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Overall 10

Nice way to simplify multiple remotes

kebodz_42, shopping.com
1 February 2009
  • Summary: The are more expensive units out there but I could not justify the added expense, this unit covers all functions of all my devices
  • Pros: Slim, easy to use, customizable settings, glow button, updatable.
  • Cons: None
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Overall 8

infuriating excellant

adamf663, shopping.com
6 December 2008
  • Excerpt: The harmony remote is in a class by itself.  It's smart, remembers what devices are powered on, knows the difference between hitting "video4" for the four device, or by hitting "input/channel" then "input select" 4 times to get there. It is programed by USB, logitech has a huge database, and can be "learned" for the rare device that isn't in their database.
  • Pros: does everything.  remote and learning user friendly
  • Cons: software designed for idiots and guaranteed to cause carpel tunnel syndrome.
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Overall 6

An enjoyable, or frustrating remote - your experience will vary!

pepper99, shopping.com
5 November 2008
  • Summary: If you often find yourself frustrated with your AV system you may love this remote.  If you know your system well and use it manually often, you may be frustrated.
  • Pros: Takes total control of your system making systems easier for people overwhelmed by them.
  • Cons: The fact that it demands "total control" can be frustrating if you sometimes enjoy manual.
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Overall 10

Harmony 550 delivers and then some

likeisaid, shopping.com
21 October 2008
  • Summary: Give the Harmony 550 a try; If people really do find the software cumbersome, fear not, when you realize you will never have to fumble around with 3 remotes again!
  • Pros: -> Simplicity; ease of use -> Good feel, and ergonomics -> Intuitive controls; Help button actually helps
  • Cons: -> Price does not seem consistent across resellers..shop around
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Overall 2

Absolute garbage!

warghost, shopping.com
24 September 2008
  • Summary: I wouldn't recommend this remote to my worst enemy, and I wouldn't even accept one a gift. Avoid at all costs!  There are better remotes at half the price.
  • Pros: Has a motion sensor which turns the glow effects on for a few seconds.
  • Cons: Harmony software is terrible. Doesn't remember commands. Remote fails consistently.
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Overall 2

Not what I expected.

montesa, shopping.com
13 September 2008
  • Summary: Invest a few extra dollars for one of the higher level Hamonys.
  • Pros: Costs less than the other Harmony units.
  • Cons: Very slow channel tuning. IR not as strong as other Harmonys.
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Overall 8

Harmony 550 Remote

leems, shopping.com
29 July 2008
  • Summary: Definitely better than four or more remote controls, it makes it much easier and much simpler.
  • Pros: Lighted buttons are easy to see and use in the dark.
  • Cons: Batteries don't last a long time (3 AAA).
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Overall 2

sounds wonderful, but not so

ggrimes02, shopping.com
17 May 2008
  • Summary: I wish I'd not bought it. It is close to what I wanted but is now a $80 experiment-gone-wrong. Perhaps Logitech will update the software and firmware...I can only hope.
  • Pros: - backlight. - supports many devices - PVR support
  • Cons: device power up required [dealbreaker] Buttons stick non-obvious button names when programming
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