Summary: Purchased for Xmas gift. Has worked for 4 weeks, then fails. All attempts to get it to work again fail, including bluetooth config, USB config, it Fails as soon as you give it wifi access. I tried factory default multiple times, tried myharmony connect, nothing works. The device is defective.
Summary: The concept is great but I spent 4 hours trying and then called Logitech and they worked with me for 1.5 hours before giving up. Everything works perfectly individually, but as soon as you try an Activity...forget it. Getting E3608 errors, wrong inputs, not powering on, etc...
Summary: Seemed easy on the first pass, but when I needed to make changes and add components I found that there is no going back. It does not control my whole system, and I am convinced that it never will.
Summary: The setup process was very easy and everything worked very well right after the setup. However, once I turned everything off (with the remote of course), the next time I tried to turn on the TV (or any other device) I received a "can't find the hub" error message.
Summary: I bought this remote to replace a Harmony Touch (which I also hated). The app on the phone loses connection to the hub daily, requiring a power cycle of the hub to correct. The iPhone app is poorly designed and difficult to use.
Summary: I built a HTPC running Win 8 so I could control XBMC with a cool remote. However It will not control the PC at all. I tried connecting it to a Xbox 360 Wireless adapter on my pc. After I mapped all the buttons for the remote I found out it will not work.
Pros: not yet... works good on the charger but when i take it off the charger it's ... dead!!!
Cons: remote won't hold a charge..i was able to program it on the charger... i think it's a bad battery... i ordered a battery from the internet.... have not rec'd it yet... if the remote works... GOOD... BUT if it does not.. i will return the remote and lose my money on the new battery
Summary: Really regret this purchase. Difficult to setup, poor instructions. Because the keypads on the supplied remote aren't lit, it's useless in a dark room. iPhone app is a dud—buggy and sometimes doesn't work.
Summary: I was excited about replacing my old Genesis remote with the Harmony Smart Remote. It was an easy set up, but doesn't perform as advertised. It seems to get "confused" so the performance is inconsistent.