Summary: We have only had this fridge for two weeks, so far it has been okay. Slightly noisy compressor, and with three kids I can't keep up with the finger prints and smudges! The water dispenser is handy and different, but not necessary. Really good price ($1599.) for counter depth, but only meets 2008 energy standards. Dont know how to change star rating, but pretty much 4 and 5's!
Summary: We build a home in 2008 and moved in Feb. 2009. We carefully selected all our new appliances from reviews. Thus we pick this refridgerator. It is beautiful and did well until July 4! Since then we have had constant problems. We don't think this is common, but, here it is the middle of Oct. and we are getting ready to go for the Lemon Law.
Summary: I have this fridge only for couple months. It is very convenient that the shelves are transparent and internal lighting is very good so you can see everything inside. The cooling is good. The indicators stay firmly at the temperatures that I set - 0 in the freezer / 37 in the fridge. The only bad thing is that there are places in the fridge where the food freezes a little bit. I expected that from the reviews.
Summary: The fridge itself is excellent. Love the water/ice dispenser elements including dispensing the exact measured amounts (for baking, filling up your water bottles, keeping track of your water intake). I hated the fact that they wrap the stainless steel fridge with this sticky tape that is a major pain in the butt to get off! Also, AJ Madison needs to hire more customer service reps.
Summary: We had to move our old unit to a rental, so decided to upgrade to a counter-depth unit. This one looks very good, doesn't intrude on the floor space, and is taller. Overall, we have the same capacity, but with shallower shelves, so more is visible. The black panels are not textured, but still don't show fingerprints. The water/ice dispenser is very convenient, including the ability to measure the amount of water dispensed. The crush is to medium size.
Summary: Great value, great refrigerator. Whirlpool has one of the lowest repair rates among all brands, and this was the largest cabinet-depth 2008 Energy Star refrigerator I could find. Also offers every extra feature you can think of, from crushed ice to pull-out shelves and a water/ice dispenser shelf that holds coffee pots and dog bowls if you pull it out. Filtered water tastes great and the extra freezer space is superb.