Summary: Ok so as stated in other reviews no problems returning this product, although I am still a waiting collection on 2 fridges..... YES you read right 2.... the second fridge arrived in worse condition than the first, which is was suppose to be replacing. I have now giving up and cancelled my order as it appears that Sanyo is making way to much money to care about the condition of this product which appears to always arrive damaged.
Summary: Initially, I was not happy with this product. It came shipped to me with a broken tank in the back of the fridge and was leaking fluids. The evidence was on the box as it was torn and showed signs of rough handling. A short phone call later and a brand new fridge was in the process of coming to me without any hassles on my part (and the newly shipped fridge was in perfect condition)! Amazing customer service from Amazon.
Summary: The fridge was delivered bruised and on crutches. Sanyo needs to redesign the shipment container for units that are being trucked to residential addresses. Amazon was very gracious about assisting me with this matter.
Sanyo SR-3770S Counter-High Refrigerator, Black and Stainless-Steel
John P. Mancini "TXINFL", Amazon
27 July 2010
Summary: Refrigerator died 30 days after delivery. Even though out of 30 day period when I called Amazon about the problem, it was immediately replaced. New refrigerator is in place for 20 days now and keeping my fingers crossed.
Summary: This fridge has a black interior without a light which makes it impossible to keep it clean or determine the temperature setting. At max, my food is lukewarm and the ice won't freeze. I am planning to buy another.
Poor temperature certain areas. Freezer grows 20lbs of ice each month
Glenn Williams, Amazon
18 May 2010
Summary: I bought mine at Costco. Items on the door dont stay cold enough even on the coldest setting. Item on the top shelf get half frozen. The freezer works but had no defrost and literally grows pounds of ice each month rendering it impossible to fill let alone open. So if you dont mind just above room temperature milk and unloading and carrying the fridge outside each month to blast it with a hose to get rid of all the ice that will build up, get this fridge!
Sanyo SR-3770S Refrigerator in Excellent Condition!
SHEILA KAY MCINTYRE BLUST "Sheila K. McIntyre", Amazon
2 April 2010
Summary: I was a little worried after reading some of these stories about the Fridge being dented up or broken, but was so happy to see it arrive in Perfect Condition. I guess it depends on where you live and who your FedEx guy is and who handled it. I live in Greensboro, NC and always receive my items in perfect condition, especially all the items from Amazon.com. Running smoothly, and placed water in top shelf since someone said it may freeze up there, being near the freezer.