We are happy after 2 years-get rid of your saddle valve!
FB "fbtool", Amazon
14 November 2013
Summary: We have owned this model for over 2 years now. Beautiful exterior, runs almost silent. We needed a counter depth and really liked the interior layout glass shelves etc. We bought from Sears with their a 3 year extended warranty ( I usually never buy them) but we never had a Samsung appliance before, just in case of problems. In the first 3 months or so I was having ice maker/water dispenser problems. It worked but very slow to fill a glass and make cubes.
Summary: I have owned this product for just over three years so I have some real experience with it. It is very attractive and the lighting is very cool inside. However, in less than a year, cracks appeared in the plastic molding around the tempered glass on several shelves. This is a common failure. It was fixed under warranty then they cracked again after warranty. The freezer wouldn't get cold enough after three years 6 months.
Summary: I've owned this refrigerator for 13 months. After 11 months the electronics on the freezer door already started acting up. Now at 13 months, the indicator for "cubed ice: no longer lights up and the indicator for "crushed ice" just flickers. The fridge looks nice and has adequate storage but for the price I paid, I did not expect it to malfunction so quickly! Very disappointed.
Summary: I bought a Samsung refrigerator and the freezer door broke within two weeks. We opened the door no more than 5 times. Customer service is the worst I have ever experienced. We bought a package of four Samsung appliances and two of the four did not work.
Samsung rocks! Compared to built in, french door, standard
K and B, Amazon
14 June 2013
Summary: Samsung is new to the refrigerator game. Just like they were new to the TV game, and are now the standard flat panel TV. They were new to the cell phone game, and now the largest smartphone manufacturer. Just like Samsung reinvented the TV, they are reinventing the refrigerator (and not a minute too soon). Fridges used to be reliable and quiet. Modern fridges have become loud and unreliable in an attempt at being efficient, and generally failing.
Summary: This fridge is not for everyone but after reading the reviews and doing my own measurements I decided this unit would work for my family. I'm rating a 5 because it delivers what I expected and a little more. First, if you don't need nor do you value a counter depth model, I don't know why anyone would look at this model. Bigger models exist. I had a 25.5 Kitchenaid unit last time and it stuck out on my room all I could stand.
Summary: "This is my second purchase from Appliances Connection, and just like the first purchase, this refrigerator was very competitively priced, had the delivery option I was looking for, and I was well informed at various stages of the process. The refrigerator itself is quiet, was simple to install, looks great, and has all the space, and features that we need.
Pros: Quiet, great features, good space for counter-depth
Summary: "This is a beautiful refrigerator! It is very quiet and the water tastes great; no metallic taste that I have experienced from other refrigerator dispensers. The delivery was earlier in the day than expected and the men were very professional and helpful. The price could not be beat anywhere and would definitly order from this company again.
Pros: professional delivery, product in beautiful condition, best price
Summary: We purchased this refridgerator as a replacement. It's our first large appliance purchase on-line, and we were very satisfied with the delivery experience. The refridgerator was well packaged, with all stainless steel surfaces covered with plastic coating to prevent scratching. The interior is very large capacity, shelves are easy to adjust. One shelf even slides back to allow us to put in extra tall vases or drinks.