Disapointing , the refrigerator compartment is designed poorly.
13 January 2015
Excerpt: The design for the top is not what is expected. It has such limited space for taller items that you have to lay them down that makes it hard to find what you need. Also the ice maker only makes 3 trays of ice per day. It is very sad to be stuck with this appliance.
Summary: Finally, a functional design that works! Love, Love, Love this fridge! From the double doors, sliding shelves, middle drawer that eliminates opening the top doors (for frequently-used items), multi-compartment freezer drawer, to the ice/water on the door - every feature is superbly designed for...
Summary: I would not buy this paid $2000 for this and the ice maker is not working Samsung would not fix it!!! They only have certain tech who can even work on it. Horrible customer service and product from Samsung!!!! If I could do minus starts I would!!!
Summary: I like this refrigerator a lot. The only thing I think would have been nice to know is that in a lot of homes, this refrigerator will need to have the doors removed in order to pass through some doorways which may complicate delivery.
Summary: Nice refrigerator. My wife and I really looked forward to the ability to have large serving trays for our parties stored in it. HOWEVER, the ice maker is just unacceptable! It makes enough ice for one person a day! We always run out of ice. If you buy this, be prepared to need a separate ice maker.
Becareful - Samsung won't stand behind its product
30 May 2014
Summary: Don't ever buy a Samsung Refrigerator. Learn from my mistake. Been serviced for the same issue below. Had issues for the past 4 years. Now that the warranty is up, they refuse to stand by their product.
Summary: Our refrigerator turned 3 years old and started to go downhill. It started out that my husband's ice cream just wasn't cold so we thought maybe one of our 2 small children was playing in the freezer or maybe we simply had too much stuff in there.
Failing to cotact the right person in Customer care
2 May 2014
Summary: I regret that after sales service is not that good as I expected from the company of Samsung stature. I have had Samsung Digital two-door refrigerator(with digital inverter, 253 L capacity)purchased in February last year.A few days back I happened to have the ice-max in freezer broken accidentally...
Summary: This fridge is unusually noisy. When I pay for what is suppose to be an above average appliance, I do not expect to get a low quality product. This this is embarrassing when running. If this is the quality of products you are producing, don't expect to get a good reputation.