Excerpt: Moved into brand new home and unit has not worked from day one. Two evaporator coils have been installed by repair folks- both did not work. Still without refrigerator/freezer for over a month. Still waiting to hear back from customer service!!
Summary: I have a Kitchenaid side by side refrigerator. Paid much for it, based on brand name. WHAT DISAPPOINTMENT!!!!!!!! The ice maker is useless! I can use use it to make ice but never use the dispenser, without having it clogged up, and stuck, unable to remove the unit to clean out or fixed etc.
Excerpt: See Sheener Fort Lauderdale previous. It been 6 months. Still have some condensation on freezer door, wipe it 2-3 times a day. Ice maker working until yesterday. Did I say 6 months (applicance company only warrants repairs for 3 months. OOPs.) So no I am not repairing this refrigerator again.
Excerpt: The refrigerator looks great and has the features that we were looking for. However, the freezer door at times has condensation on the outside of the door and water beads down the door gasket and pools water at the bottom ref. door.
Steer clear of this refrigerator. Two major failures in ...
Tim P. Mcduff, Amazon
11 February 2015
Summary: Steer clear of this refrigerator. Two major failures in less than two months. Both the compressor and static condensor are failure prone. This has occurred twice with the same source problem resulting in a complete total loss of food items.
Excerpt: We've had quite a few problems with this refrigerator ever since we bought it, and the problems have continued through the sixth service call, which is scheduled for next week. The ironic thing is that now that it's out of warranty they are asking me to buy an extended warranty, even though the...
Excerpt: We waited 12weeks for this refrigerator and received a damaged dented one. You can't get water or ice while refrigerator door is open. Try this with multiple family members during dinner. The design of drawer fronts are terrible these are held on by two 1/4" plastic clips.