Summary: I have owned this refrigerator for over a year now. I've corresponded with KitchenAid's customer service and had three repairmen come by to inspect it. Bottom line is that a design flaw causes a noise that I can only describe as a chain saw very slowly cutting through a metal pipe. It's very irritating. And you never know when the sound will occur. If I had it to do over again, I would *definitely* have tried a different brand.
Summary: Like the sleek looking, but it died less than 6 month, repair 3 times, no fix. Poor product, poor service, it's 2 month ago, I still have no frige to use now, have to refund to buy a new one. Countless trouble. Run as far as u can.
Summary: This product has been a nightmare. I purchased it on the 3rd of June 2013 and it died within two weeks. We lost in excess of $400 of steaks and food due to the fact that the refrigerator stopped cooling. The service repair company was very prompt, but informed me that the entire motherboard had to be replaced and the part wouldn't ship from whirlpool until the 3rd of July 2013. The motherboard, being the brain of the machine, controls everything.
Summary: bought this fridge after researching extensively. loved it until it died 5 months after I bought it. needed a new compressor, and new valve and the electrical unit that works the valve. that isn't bad enough...it has been three weeks and I still have not gotten a full repair. it took 11 days for their certified repair shop in my area to let me know that the part was backordered and they didn't know when they were getting it.
Summary: I did not want a side by side because I think it is easier to use full width shelving to easily store and locate items. I am very happy with this fridge. The french door would not fit my space so I thought I was settling for this unit. I am very happy with this from a space standpoint, lighting and style.
Pros: Attractive Design, Easy Access, Space For Tall Items
Excerpt: Spacious inside. I like the options listed on the door such as being able to set temperature of refrigerator and freezer and number of ounces I want dispensed are my two favorites but it does a lot more. The ice maker will jam if you don't use it to dispense from the door for a few days. Easily fixed by moving the ice cubes around.
Pros: Attractive Design, Customizable Shelving, Easy Access, Energy Efficient, Holds Temperature Well, Quiet, Space For Tall Items
Summary: We had this refrigerator for 6 months and Kitchenaid had to replace it with a new unit, but the same model. Problems - small ice storage, water comes out of the dispenser warm, so you have to dump the first 8 oz and then it comes out cold, as the water hose is not insulated well inside the door ( this is just bad design, and I am afraid most of them are like that).
Summary: I recently moved and the existing appliances were from the 80s and even though they still worked, the crazy colors and usage costs weren't working for me. I fell in love with this refrigerator at a local retail store and months later, I still love it. This side-by-side refrigerator not only looks great, it performs well too! I prefer the side-by-side option over the trendier french doors and this refrigerator has plenty of style and function to make it a great option.