www.testfreaks.com

Reviews, reviews, reviews...

Kitchenaid-kssc48qvs.1072179
6.5 out of 10

KitchenAid KSSC48QVS

This built-in refrigerator introduces a combination of efficienc Read more

Great Deal: $5,999.00

Reviews and Problems with KitchenAid KSSC48QVS

Showing 1-10 of 17
Overall 2
2.0

Awful

Leti, AJ Madison
2 January 2015
  • Summary: Awful fridge. The ice dispenser never works and I have had repairmen come 3 times and they could never fix it. I will never own a kitchenaid ever again for the waste of so much money.
  • Read full review
Overall 2
2.0

Avoid

Me, AJ Madison
17 November 2014
  • Summary: This refrigerator looks great but functions poorly. Two repairs in first 3 months. First of all, frost along back interior wall in freezer and multiple ice maker issues. Thermostat control issues as well. Top shelf is basically not functional as the light is very obtrusive and the rear of the top shelf needs to be kept completely clear as the overflow cold air from the freezer dispenses here, freezing everything on the refrigerator side in this location.
  • Read full review
Overall 2
2.0

What circuit board is in this model? Better check!

E. Inkrott "momofthreegirls", Amazon
24 September 2014
  • Summary: My family owns an older version of this refrigerator. Our circuit board has failed and they are no longer made. Rebuilt boards have worked for some according to our repairman. We sent ours to be rebuilt and it can back marked "unable to repair." My understanding is that some refrigerators sold in the last 24 months have the same board. I will not buy KitchenAid ever again. When I tried to submit my thoughts on their website, my email could not be submitted. Terrible!
  • Read full review
Overall 4
4.0

Great product, till it stops working

macil1234, Amazon
17 September 2014
  • Summary: Got this unit about 5 years ago, if I had reviewed it last year, it would have gotten 5 stars. The unit started cycling on and off about a week before it failed completely. Called Kitchenaid, they recommended a good repair place, (5 year store bought warranty just ran out) they came out and said it was the control board. Control board is no longer available and the company that makes the boards (BTW, Kitchenaid does not make this refrigerator) is not making any new ones.
  • Read full review
Overall 2
2.0

customer service and quality is a joke

avid reader, Amazon
9 June 2014
  • Summary: Bought this refrigerator 3 months ago and the ice dispenser did not work upon installation. Now, in mid June, after the (literally) seventh service call, still no answers. We have spoken with Whirlpool multiple times and they finally told us that replacement services would be contacting us to discuss next steps, but still no call after a week.
  • Read full review
Overall 2
2.0

Nothing but trouble...

Anonymous, AJ Madison
13 May 2014
  • Summary: We have this fridge in the 42". As the previous reviewer, we made a mistake with this purchase. We have been more than disappointed. We continue to have the same ice maker issues. We've changed the parts about 4-5 times. The last time, it lasted about 1 week. We've had to manually get the ice out of the freezer door over the years far more than we've had use of the dispenser. It's really a shame.
  • Read full review
Overall 2
2.0

Avoid Kitchenaid and Whirlpool

Smarter Now., Amazon
23 January 2014
  • Summary: Selling junk that cannot be repaired. Kitchenaid claims that there are no replacement parts available for its very expensive products and then tries to get you to pay an enormous amount to buy yet another useless Kitchenaid product by offering only a slight discount. As a result, the lifespan of these very expensive products is only 1-5 years. If you purchased a car, you would be able to expect to get a new fuel pump, correct?
  • Read full review
Overall 2
2.0

Product quality and customer service have deteriorated over the years!

Allan DellaBella, Amazon
8 September 2013
  • Summary: We have an entire house filled with KitchenAid products, I did a lot of research when I built the house and decided on this brand. Our house is 20 years old so we started replacing the major appliances in the kitchen, this speaks for itself on the quality of our old built in. Our new unit is 10 months old. A few days ago we noticed the plastic frame on the inside bottom actually cracked horizontally across the whole bottom.
  • Read full review
Overall 10
10

Five Stars

Dorothy K., Amazon
23 July 2013
Overall 10
10

What a Cool Fridge!

Sharon Beverly, Amazon
2 May 2013
  • Summary: We have owned our Kitchen Aid 48" stainless steel refrigerator for nearly one year. We find it to be an outstanding product. Before we gutted our kitchen, we did extensive research for many products. Our former appliances were all Kitchen Aid brand except the refrigerator--the only appliance I disliked. We wanted a built-in with wider storage than the typical fridge/freezer (side-by-side) models. Sub Zero offered that, but at about double the price.
  • Read full review
Next page >>