Summary: This refrigerator looks great but functions poorly. Two repairs in first 3 months. First of all, frost along back interior wall in freezer and multiple ice maker issues. Thermostat control issues as well.
What circuit board is in this model? Better check!
E. Inkrott "momofthreegirls", Amazon
24 September 2014
Summary: My family owns an older version of this refrigerator. Our circuit board has failed and they are no longer made. Rebuilt boards have worked for some according to our repairman. We sent ours to be rebuilt and it can back marked "unable to repair.
Summary: Got this unit about 5 years ago, if I had reviewed it last year, it would have gotten 5 stars. The unit started cycling on and off about a week before it failed completely. Called Kitchenaid, they recommended a good repair place, (5 year store bought warranty just ran out) they came out and said it...
Summary: Bought this refrigerator 3 months ago and the ice dispenser did not work upon installation. Now, in mid June, after the (literally) seventh service call, still no answers. We have spoken with Whirlpool multiple times and they finally told us that replacement services would be contacting us to...
Summary: We have this fridge in the 42". As the previous reviewer, we made a mistake with this purchase. We have been more than disappointed. We continue to have the same ice maker issues. We've changed the parts about 4-5 times. The last time, it lasted about 1 week.
Summary: Selling junk that cannot be repaired. Kitchenaid claims that there are no replacement parts available for its very expensive products and then tries to get you to pay an enormous amount to buy yet another useless Kitchenaid product by offering only a slight discount.
Product quality and customer service have deteriorated over the years!
Allan DellaBella, Amazon
8 September 2013
Summary: We have an entire house filled with KitchenAid products, I did a lot of research when I built the house and decided on this brand. Our house is 20 years old so we started replacing the major appliances in the kitchen, this speaks for itself on the quality of our old built in.
Summary: We purchased the KSSC48QVS and are VERY SORRY we did. The ice dispenser quickly stopped working and after three repair attempts it is still not working!!! The repair man says the design is inherently faulty, and changing out parts won't fix it. Apparently he is right.