Posted here because Kitchenaid said this review 'did not meet all our website guidelines'
17 November 2014
Summary: This is very similar to ours and has the same handles and ice/H2O panel and digital readout although ours is a built-in with custom cabinetry front panels. This is the second refrigerator from Kitchen-aid after the first was recalled in less than 2 years for ice maker issues, and now this one which is only 6 years old. This one has a bad main board in which the fans keep kicking on and off.
Summary: We got our model from Sears (and delivered to our house). We paid extra for the 5 year warranty (although the fridge has a 1 year warranty on most items, a 10 year warranty on more important items - I think the condenser is one) and a lifetime warranty on the shelves). We got ours at the beginning of this month. Everything has been working great. My husband had to make the line for the ice maker since our old refrigerator didn't have that or water.
Leak and it's only been 17 months bought brand new
Fritzi Q Fajardo, Amazon
23 August 2009
Summary: With only a year warranty, it's best to go extended if you can. It's been a fine refrigerator but now there's a brand new leak underneath the refrigerator. I had such a challenge buying it in the first place. Keep your receipts, whatever you do!
Western Appliance and KitchenAid Very Poor Customer support
Linus W. Clingingsmith "Wayne Clingingsmith", Amazon
3 December 2008
Summary: Amazon is great. Purchase products all the time from them. However my wife and I purchased a brand new KitchenAid refrigerator from Western Appliance in August 2008. From the moment we got it, we've had problems. First the inside light malfunctioned, then the digital readout. The repairman has been here 4 times to try to repair it and now that all the parts have been replaced still has no idea what's wrong with it.