Summary: My husband and I have had this refrigerator 3 years now, and the ice maker has never worked well. The ice must melt to some degree, then freeze up again, creating a large mass of ice. The ice dispenser and ice crusher don't function well when trying to crush a large block of ice.
Posted here because Kitchenaid said this review 'did not meet all our website guidelines'
17 November 2014
Summary: This is very similar to ours and has the same handles and ice/H2O panel and digital readout although ours is a built-in with custom cabinetry front panels. This is the second refrigerator from Kitchen-aid after the first was recalled in less than 2 years for ice maker issues, and now this one which...
Leak and it's only been 17 months bought brand new
Fritzi Q Fajardo, Amazon
21 November 2010
Summary: With only a year warranty, it's best to go extended if you can. It's been a fine refrigerator but now there's a brand new leak underneath the refrigerator. I had such a challenge buying it in the first place. Keep your receipts, whatever you do!
Summary: We got our model from Sears (and delivered to our house). We paid extra for the 5 year warranty (although the fridge has a 1 year warranty on most items, a 10 year warranty on more important items - I think the condenser is one) and a lifetime warranty on the shelves).
Western Appliance and KitchenAid Very Poor Customer support
Linus W. Clingingsmith "Wayne Clingingsmith", Amazon
3 December 2008
Summary: Amazon is great. Purchase products all the time from them. However my wife and I purchased a brand new KitchenAid refrigerator from Western Appliance in August 2008. From the moment we got it, we've had problems. First the inside light malfunctioned, then the digital readout.