Summary: Had this unit for about 6 months and then it died. I was on the phone with Haier at least 5 times with no results. Finally they sent a subcontracted repair man who said it could not be fixed. Now it is a paint cqbinet in my basement.
Great Unit. Does what it claims. Keeps the wine cool.
27 August 2014
Summary: I've had this wine cooler for 7 years now. The ball bearing on one of the sliding shelf broke but Haier sent a replacement part right away. Other than that, it does get a bit humid during the summer months but I believe that's due to the ambient air in the room where it draws the air from.
Summary: Love this wine cooler. Size is fantastic. Love the look of it and how the drawers pull out. This is my second haier purchase. The first lasted over 9 years. I don't find that the sound is loud and so far the temp. Is staying regulated. Would definitely recommend to others. Very pleased!!
Haier America Worst Customer Service of all Appliance Companies
24 September 2013
Summary: We bought the Haier 40 bottle double zone wine cellar 3 weeks ago and received it two weeks ago. Upon receipt it did not work; the dual cooling zones were malfunctioning. We set both to 56 degrees for red wine, the would not cool below 75; the bottom would not warm more than 41.
Summary: I have had one for several years and it only worked for about one year. Tried to fix it by replacing the temperature control unit and ended up with a different problem. It just isn't worth having all of your precious wines going down to 33 degress one day, and then they warm up to 60 in the...
Summary: Good looking, dual-zone system chills to proper temperatures, but this is noisiest and gurgling refrigeration system I've heard. Tried restarting, still the noise continues. When the system is at temp, quiet.
Summary: This is the third Haier 40 bottle chiller we have purchased and twice they have come in damaged. Amazon was incredibly responsive in taking the damaged one back and replacing it with another at no charge to us, so high praise to them.
Summary: I purchased 2 of these wine coolers 3yrs ago. The first one died after 6months. Haier took over 3 months and replace every electronic part in it to fix it, but couldn't. After much arguing, they finally sent me a replacement.
Summary: In 3 weeks I exchanged 3 of those coolers. First died in 2 weeks (cooling system leak), 2nd was non-working unit from the box, 3rd wend down in 3 days (cooling system leak). I bough this wine cooler from Fortunoff and now I'm sending this one back for refund.