Summary: The condenser coil leaked and fridge completely failed in 5 months, 3 days before Thanksgiving. Lost everything for our holiday. Over 2 weeks later, still waiting for warranty company to get the parts in, and we are lucky enough to be 10 miles away from the one service center in the southeast United States. They won't replace a bad unit, they literally are replacing the entire coil and condenser, which will hopefully last longer than 5 months this time.
Summary: After researching for a year and pricing decided on the Professional Frigidaire series. Wanted something to match the Kenmore Professional oven and dishwasher we purchased. We did buy the trim as well and love the look. We can fit all our food in the freezer no problems. Love that I can put multiple gallons of milk in the door without a problem. No problems with the temp in the Freezer or Fridge. And ice maker is great.
Excerpt: This is my second unit. the first was diagnosed as unrepairable and it took two months to get a replacement. Frigidaire will tell you that they have to FIX it because your manufacturers warranty does not cover replacement. Multiple Techs told us that this model has an assembly problem that results in high side leakage within the first year of use. This leak is deep inside the sealed insulation of the case.
Summary: In 14 months, 2 months after warranty, fridge would not cool at all. We did not get extended warranty cause fridges last forever. Called customer service and they immediately offerred to cover cost of parts. Repairman came out and said it would cost over $900 to repair. Called customer service again spoke with a supervisor. Frigidaire agreed to pay full amount of parts and labor for repair.
Summary: We bought this fridge in May 2012 when remodeling our kitchen. All was hunky dory until Saturday, Jan 5th, 2013. It started freezing foods on the bottom of the fridge and the top shelf was room temp - or above. So, it's not even a year and it's still under warranty - sounds good - right? Wrong. The automated Frigidaire service line gives us 2 service centers - one is out of business and the other has a dis-connected phone line.