The ice maker has been repaired about 10 times in ...
Larry gregory, Amazon
3 weeks ago
Summary: The ice maker has been repaired about 10 times in the 5 years we have owned this. Computer has failed twice, solenoids and heaters failed, the ice chute leaked water, the list could go longer. Note this is the ice cube machine that makes small tubes with holes in the middle. In going thru diagnostics with the Electrolux people today I also found that so many of the display segments were burned out that we could not tell what the settings were all of the time or what the...
Excerpt: Its a fantastic product. Love the glass shelving, perfect temp drawer. Wave touch front display gets attention from guests as well. Fits into the space we have perfectly. Easy air and water filter access. Freezer section racks are okay and not Great. Overall LOVE IT.
Excerpt: I purchased the whole Electrolux kitchen package for our new home and love my new appliances. I particularly like the wave-touch control features. They not only look fabulous with my cherry kitchen, and the features they offer are well worth the money. The soft serve ice cream drawer keeps ice cream perfect temp. Also the wine rack is a nice bonus too!
Excerpt: This is a great design - space for party platters or pizza boxes! The quality is the only negative. The freezer door doesn't alwasy shut well. In addition, this is my second Electrolux - love them, but both ice makers failed at the 13 month.
Excerpt: Second one and the problems with this one brings the frustration out. When you buy a new product you should be able to plug and play . It is real bad when your customers remember your *800 for repairs and not the stress free usage of your products...........
Excerpt: Purchase this refrigerator in October of 2013. Have had lots of problems with the bottom freezer drawer. Will not stay shut, pops open enough that will make the alarm go off. Repeat service calls, still does not work properly. Veg and meat drawers do not always work the way they should as well. Nice design and some nice features however for the money paid we should not be having the problems this soon.
Excerpt: I love my new refrigerator!! Electrolux is a great product. There is so much room and with the additional ice maker in the freezer, we never run out to ice while entertaining. All of my appliances are Electrolux brand because the quality and easy touch features are wonderful. I would definitely recommend Electrolux for any appliance!!
Excerpt: Just received my replacement refrigerator one week ago after having serveral problems with my original refrig., when it was delieved the Temp drawer temperature was not working,Here we go again. I already had a service call today and the circuit board needs to be replaced in the temp drawer and one of my freezer drawers and brackets need to be replaced the drawer does not stay on the track. My original model was completelty stainless steel, sides and front doors.
Excerpt: We had the previous generation of this unit, model EW28BS71IS4, that had the bullet shaped ice. We loved the unit but we had about 4 or 5 service calls on the ice maker. It would make noise or not work at all. Just about everything in the ice maker was replaced. It would work for 6 months and fail again. The repair techs didn't like this ice maker. Eventually it got to the point where they couldn't get it to work and the refrigerator was replaced.
Excerpt: Within two weeks of purchasing refrigerator we had issues with the ice maker in fridge and needed repairman to fix problem. Also, the freezer door wouldn't shut properly and thawed the food . This happened three times before repairman fixed this. The water dispenser area shows wear almost immediately! The spot where your glass rests while filling with water has marks ( the rough silver surface is worn down ) that cannot be fixed.